At a Glance
- Tasks: Lead a dynamic team and manage our busy depot in West London.
- Company: Speedy, the UK's leading hire provider with a focus on customer service.
- Benefits: Flexible hours, 26 days holiday, life assurance, and discounts across the Speedy brand.
- Other info: Join a diverse and inclusive environment with excellent support for your wellbeing.
- Why this job: Make a real impact while enjoying a great work/life balance and career progression.
- Qualifications: Experience in team management and a customer-focused mindset.
The predicted salary is between 35000 - 45000 £ per year.
Flexible hours available, including job shares/amended hours. Offering a work/life balance is of great importance to Speedy!
We are looking for an experienced and knowledgeable Service Centre Manager, preferably with a background in hire or engineering, to manage our busy depot in West London. As a Depot Manager, you will ensure that the customer is at the heart of everything we do, proactively manage the team, have the independence of running your own depot, drive the business forward, and continue to deliver the first-class customer service that makes Speedy the best in our sector!
What you'll need:
- Experience in managing a team
- Customer focused
- Excellent communication and organisational skills
- Ability to prioritise workload and work under pressure to strict deadlines
- Demonstrate understanding and experience of managing Health and Safety practices at work
- Ability to understand and work with profit and loss accounts and budgets
- Capability to take ownership and responsibility
- Ability to adapt to individual and operational change in a diverse and fast-paced organisation
- PC literate
- General knowledge of the construction industry and trades including products
- Previous experience of the hire process would be an advantage
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
- Driving licence
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development, and career progression
- My Staff Shop: discounts and offers for shopping across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling
Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues. Talk to us about a range of hybrid and flexible working arrangements to suit your needs, including flexible start/finish times, shorter days, term time hours, and job share opportunities.
Speedy offers a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We recommend that if you wish to be considered, you complete the application as promptly as possible.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status, or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Service Centre manager employer: Speedy Hire
Speedy is an exceptional employer that prioritises work-life balance and employee wellbeing, offering flexible hours and a supportive work culture in West London. With a commitment to career progression, comprehensive benefits including generous holiday allowances, and a focus on diversity and inclusion, Speedy empowers its employees to thrive both personally and professionally while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre manager
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Speedy Hire, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Service Centre manager at Speedy Hire.
We think you need these skills to ace Service Centre manager
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Speedy Hire
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
