At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Other info: Flexible working arrangements and excellent career progression opportunities available.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!
Location - Camborne
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Plant and Fleet Service Controller in Redruth employer: Speedy Hire
Speedy is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a commitment to work-life balance, flexible working arrangements, and extensive training opportunities, employees can thrive in their roles while enjoying generous benefits such as 26 days of holiday, a pension scheme, and discounts across the Speedy brand. Located in Camborne, this role as a Plant and Fleet Service Controller not only allows for meaningful customer interactions but also provides a clear pathway for career progression within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Plant and Fleet Service Controller in Redruth
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Speedy. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and operational roles. Think about how your skills align with what Speedy is looking for, especially around communication and organisation.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Speedy. Don’t wait too long; get your application in early to stand out from the crowd!
We think you need these skills to ace Plant and Fleet Service Controller in Redruth
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from past experiences where you successfully managed several responsibilities at once.
Communicate Clearly:Strong communication is key in this role. When writing your application, be clear and concise. Show us that you can express your thoughts effectively, both in writing and verbally, as this will be crucial in liaising with customers and team members.
Demonstrate Your Adaptability:The hire industry can be unpredictable, so we want to see how adaptable you are. Share instances where you've had to adjust quickly to changes or challenges in your previous roles. This will show us you're ready for anything!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Don’t wait too long, though – we might close the vacancy early if we get a lot of applications!
How to prepare for a job interview at Speedy Hire
✨Know Your Stuff
Before the interview, make sure you understand the hire industry and Speedy's role in it. Brush up on your knowledge of tools and equipment they offer, as well as their customer service approach. This will show that you're genuinely interested and prepared.
✨Show Off Your Communication Skills
As a Hire Controller, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or team members.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Share specific examples of how you've organised your workload in previous roles, especially in fast-paced environments. This will highlight your ability to keep things running smoothly.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This shows your interest and helps you gauge if Speedy is the right fit for you. Ask about their ESG strategy or how they support employee development, which aligns with their commitment to putting people first.
