Rail Manager

Rail Manager – Heathrow

Location: Heathrow

Working hours: Monday to Friday – 07:30‑16:00 (42 hours per week)

Job Title: Rail Manager

We are seeking a dedicated and detail‑oriented Rail Manager to join our team. In this role you will be instrumental in ensuring the smooth delivery of services, efficient handling of customer orders, and fostering positive relationships across our depots, transport partners, and subcontractors.

Key Responsibilities

• Produce accurate reports on customer requirements and any other relevant details to assist with the delivery of services to site.
• Assist with ensuring customer orders are fulfilled by the depots by communicating in an effective and positive manner with the Depots and Central Desk producing the equipment.
• Complete all relevant paperwork and return it to the hire facility in a timely manner.
• Develop and maintain knowledge of the company’s equipment for hire/sale.
• Liaise with transport partners and subcontractors to aid customer satisfaction and operational excellence.
• Assist with creating cost savings where possible.
• Maintain a high level of after‑sales care and provide assistance with maintenance issues where required.
• Aid and assist the business’s Sales and Operations team where required.
• Perform any other reasonable duties deemed necessary by the line manager.
• Ensure that small plant and tools and associated services are procured in line with works being undertaken, guaranteeing that the customer complies fully with obligations in respect of Health & Safety, the Environment and Quality Assurance.
• Help create a sustainable competitive advantage for the customer and ensure ongoing maximum value and cost reduction from the plant supply chain.
• Implement customer strategies regarding small plant and tools, associated services, third‑party hires and the customer’s preferred partner plant and services.

What We Are Looking For

• Strong communication and organisational skills.
• PTS certificate (essential).
• Valid driving licence.
• Ability to work collaboratively across teams and departments.
• Experience in rail and civils (essential).
• A proactive approach to problem‑solving and cost management.
• Commitment to maintaining high standards in customer service, safety, and operational efficiency.
• Prepared to work weekends.

What We Offer

• 26 days holiday (plus bank holidays).
• Life assurance.
• Bonus structure.
• Pension scheme.
• Canteen facilities.
• 95% discount across the Speedy brand.
• Opportunities for training, development and career progression.
• Voluntary health cash plan.
• My Staff Shop – discounts and offers across many suppliers.
• Green Commute Initiative – work scheme for cycling.
• PAM – Employee Assistance Program (EAP), offering free and confidential support and counselling for wellbeing and related matters.

Additional Information

Speedy operates an industry‑leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns. Talk to us about hybrid and flexible working arrangements to suit your needs, including flexible start/finish times, shorter days, term‑time hours and job‑share opportunities.

Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. Please complete the application as promptly as possible.

Some roles within the Speedy Group UK &I may require a DBS, credit or security clearance check. The Speedy Group is an equal‑opportunity employer that embraces diversity in all its forms and fosters an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles require proof of right to work in the UK by the start of employment.

Policys link: ESG Governance – Speedy Services