At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Other info: Flexible working arrangements and excellent career progression opportunities.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Strong organisational and communication skills; driving license preferred.
The predicted salary is between 30000 - 40000 € per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location - Peterlee
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.
The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Peterlee employer: Speedy Hire
Speedy is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a commitment to work-life balance, flexible working arrangements, and extensive training opportunities, employees can thrive in their roles while enjoying generous benefits such as 26 days of holiday, life assurance, and a significant discount across the Speedy brand. Located in Peterlee, the Hire Controller position not only plays a crucial role in customer satisfaction but also provides a clear pathway for career progression within a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Peterlee
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about how your organisational skills and adaptability can shine through in real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join the Speedy family. Don’t wait too long; get your application in early!
We think you need these skills to ace Hire Controller in Peterlee
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly:Strong communication is key in this role. When writing your application, keep your language clear and concise. Don’t forget to showcase your verbal and written communication skills through your examples!
Tailor Your Application:Make your application stand out by tailoring it to the job description. Mention your adaptability and commitment to learning, as these are crucial for the Hire Controller position. Show us why you're the perfect fit!
Apply Early!:We recommend applying as soon as possible since we might close the vacancy early if we get a lot of applications. Head over to our website to submit your application and don’t miss out on this opportunity!
How to prepare for a job interview at Speedy Hire
✨Know Your Hire Industry
Familiarise yourself with the hire industry, especially Speedy's range of tools and equipment. Understanding the products and services will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in past roles. This will demonstrate your ability to build relationships and coordinate effectively.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Use specific examples from your previous experience to illustrate your organisational skills, as this is crucial for coordinating the hire process.
✨Emphasise Adaptability and Learning
Speedy values adaptability and a commitment to learning. Share instances where you've had to adapt to changes or learn new processes quickly. This will show that you're ready to thrive in a dynamic environment.
