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- Tasks: Coordinate service schedules and ensure top-notch customer support.
- Company: Join Speedy, the UK's leading hire provider with a dynamic team.
- Benefits: Enjoy 26 days holiday, competitive pay, and opportunities for growth.
- Other info: Exciting growth phase with a focus on personal development.
- Why this job: Be the face of customer service and make a real difference every day.
- Qualifications: Strong communication skills and a passion for helping customers.
The predicted salary is between 25000 - 30000 £ per year.
Service Co-ordinator - Erith - Monday to Friday - 07:30-17:00 - 40 hours per week.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job! Due to continued growth we are looking to recruit a Service Coordinator with knowledge of customer services and coordination to effectively manage all aspects of the mobile Service Engineers work schedules and deal with all onsite service issues as reported by the customers.
As a Service Coordinator, you'll be the front line of our customer interaction, processing customer orders, ensuring their every need is catered for and every question answered. You will deal with any issues that may arise and will be vital in ensuring that our customers know they are receiving the first class customer service that makes us the best in our sector to do business with. You will be joining the team at an exciting time, helping to continue our growth and delivering first class customer service.
At Speedy, we want to help you develop and progress; but we'll need you to demonstrate these skills and attributes for us to be able to support you:
- Great telephone manner
- Excellent organisational and time management
- Strong customer focus
- Ability to adapt to new situations
- Able to work towards target and KPIs
- A desire to learn and expand product knowledge
- Personality and drive to sell our products
- Previous hire experience is desirable
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver.
What we offer: 26 days holiday (plus...
Service Coordinator in London employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in London
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Service Coordinator, you'll be the face of customer service. Role-play common scenarios with friends or family to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Speedy team. Don’t miss out!
We think you need these skills to ace Service Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your desire to learn and grow with us at Speedy.
Show Off Your Organisational Skills: As a Service Coordinator, organisation is key! In your application, give examples of how you've successfully managed schedules or dealt with customer issues in the past. We love seeing those skills in action!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Speedy Hire
✨Know Your Stuff
Make sure you brush up on the company's services and products. Understanding what Speedy offers will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about how you handled difficult situations or went above and beyond for a customer, as this will highlight your suitability for the Service Coordinator role.
✨Be Organised
Since the role involves managing schedules and dealing with multiple tasks, demonstrate your organisational skills. You could mention tools or methods you use to stay organised, which will reassure them that you can handle the demands of the job.
✨Ask Smart Questions
Prepare thoughtful questions about the team dynamics, growth opportunities, or the company's ESG Strategy. This shows you're not just interested in the job but also in how you can contribute to the company's goals.