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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a wide range of tools and equipment.
- Benefits: 26 days holiday, competitive salary, and opportunities for personal development.
- Why this job: Join a dynamic team and build relationships while making a real impact in customer service.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
- Other info: Fast-paced environment with a commitment to sustainability and career growth.
The predicted salary is between 30000 - 42000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location - East London
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What we offer: 26 days holiday (plus...
Hire Controller in London employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in London
✨Tip Number 1
Network like a pro! Reach out to people in the hire industry or related fields. Use LinkedIn to connect with current employees at Speedy and ask for insights about the role and company culture.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. Think of examples from your past experiences that showcase your organisational skills and adaptability.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to speak with someone from Speedy, express your passion for the hire industry and how you can contribute to their ESG Strategy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Speedy.
We think you need these skills to ace Hire Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Controller role. Highlight your organisational skills and any relevant experience in the hire industry or similar roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about the role. Let us know how you can contribute to our customer service excellence.
Showcase Your Adaptability: In your application, give examples of how you've adapted to challenges in previous roles. We love candidates who can think on their feet and adjust to changing situations, especially in a fast-paced environment like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Speedy!
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and what sets them apart in the hire industry. This knowledge will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their success.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences where you successfully communicated with customers or team members to resolve issues or improve processes. This will demonstrate your ability to build relationships effectively.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing specific tools or methods you use to manage tasks and priorities. You might want to share a scenario where your organisational abilities led to a successful outcome, especially in a fast-paced environment like the hire industry.
✨Be Ready to Discuss Adaptability
The role requires adaptability, so be prepared to discuss times when you've had to adjust to changing circumstances. Share examples that showcase your flexibility and willingness to learn, as this aligns with Speedy's commitment to development and their ESG Strategy.
