At a Glance
- Tasks: Coordinate the hire journey, ensuring smooth customer experiences from order to delivery.
- Company: Join Speedy, the UK's leading hire provider with a supportive team culture.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across the Speedy brand.
- Why this job: Make a real impact in customer service while developing your career in a dynamic environment.
- Qualifications: Strong organisational skills, confident communication, and a full UK driving licence required.
- Other info: Enjoy tailored development programmes and clear career progression opportunities.
The predicted salary is between 24000 - 36000 Β£ per year.
Location: Leyland onsite.
Hours: 42 hours per week, Monday to Friday.
Speedy are proud to be the UKβs leading hire provider, offering the widest range of tools, specialist hire equipment, plant and support services β truly everything for every job.
We are looking for a friendly and customer-focused Hire Desk Controller to join our team in Leyland. Based in the depot, you will play a vital role at the heart of our operation, working on the front line of sales and customer service. Building strong relationships is key, as you will coordinate the entire hire journey, from taking the initial order through to delivery and collection, ensuring our customers receive a smooth and positive experience every time.
Your role will be primarily desk-based, working closely with colleagues across the depot. You will regularly liaise with stock teams, drivers and engineers to make sure equipment is available, prepared and delivered on time, helping to keep everything running efficiently and with minimal delays for our customers.
This is a great opportunity to join a supportive team where your contribution is valued and where you can really develop your career.
What Youβll Need To Be Successful
- Strong organisational skills and attention to detail
- Confident communication skills, both verbal and written
- A flexible and adaptable approach
- A genuine commitment to learning and personal development
- A full UK driving licence
- Previous experience in the hire industry or in a similar sales or operational role
- The ability to support your team in delivering our ESG Strategy β Decade to Deliver
What Weβll Provide
- Full on-the-job training, supported by our dedicated product and systems training teams
- Tailored development programmes to support your personal growth and career ambitions
- Recognition of talent and encouragement of internal progression
What We Offer
- 26 days holiday plus bank holidays
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Training, development and clear career progression opportunities
- Voluntary Health Cash Plan
- My Staff Shop β access to discounts and offers across a wide range of retailers
- Green Commute Initiative β cycle to work scheme
- PAM Employee Assistance Programme (EAP) β free, confidential support and counselling for wellbeing, legal and financial matters
- Career Line of Sight β a clear understanding of progression routes and growth opportunities within the Speedy Group
Please note that Speedy reserves the right to close vacancies earlier than the advertised date if we receive a high volume of applications, so we recommend applying as soon as possible.
Some roles within The Speedy Group UK & Ireland may require a DBS, credit or security clearance check. Speedy is an equal opportunities employer, committed to embracing diversity and creating an inclusive environment where everyone can thrive and do their best work.
All applicants will be considered for employment without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability. All roles require proof of right to work in the UK prior to starting employment.
Hire Desk Controller in Leyland employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hire Desk Controller in Leyland
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Speedy and its values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match what they're looking for in a Hire Desk Controller.
β¨Tip Number 3
Show off your personality! Speedy is looking for someone friendly and customer-focused, so donβt be afraid to let your character shine during the interview. Be yourself and let them see why you'd be a great fit!
β¨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hire Desk Controller in Leyland
Some tips for your application π«‘
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to be friendly and approachable in your tone. Remember, weβre looking for someone whoβs customer-focused and can build strong relationships.
Tailor Your Application: Make sure to tailor your application to the Hire Desk Controller role. Highlight your relevant experience in sales or operations, and donβt forget to mention any previous work in the hire industry. This will show us that you understand what weβre all about!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points if it helps, and make sure to highlight your organisational skills and attention to detail. We appreciate a well-structured application thatβs easy to read!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. Itβs super easy, and youβll be able to find all the information you need about the role and our company. Plus, it shows us youβre serious about joining our team!
How to prepare for a job interview at Speedy Hire
β¨Know the Company Inside Out
Before your interview, take some time to research Speedy and its services. Understand their commitment to customer service and how they operate in the hire industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
β¨Showcase Your Organisational Skills
As a Hire Desk Controller, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated with different teams. This will demonstrate your ability to handle the demands of the role.
β¨Practice Your Communication Skills
Since the role involves liaising with customers and colleagues, practice clear and confident communication. You might want to do a mock interview with a friend or family member, focusing on how you articulate your thoughts and respond to questions.
β¨Emphasise Your Commitment to Learning
Speedy values personal development, so be ready to discuss how youβve pursued learning opportunities in the past. Whether itβs through formal training or self-directed learning, showing that youβre eager to grow will resonate well with the interviewers.