At a Glance
- Tasks: Support colleagues with tech issues and help roll out exciting new technologies.
- Company: Join Speedy Hire, the UK's leading tool and equipment hire provider.
- Benefits: 26 days holiday, discounts, training opportunities, and a supportive team culture.
- Other info: Dynamic environment with clear career progression and a focus on wellbeing.
- Why this job: Make a real impact by helping others and developing your tech skills.
- Qualifications: Passion for technology, good communication, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Location: Haydock / Hybrid
Business Area: Support Services IT
Join the team that keeps Speedy connected. At Speedy Hire, we are proud to be the UK's leading provider of tools, equipment and plant hire services. Behind every great hire, there’s a talented team keeping our people connected, supported, and ready to deliver, and that’s where you come in. We’re looking for a friendly, hands-on IT Support Engineer (End User Computing) to join our supportive IT team in Haydock. You’ll play a key role in helping colleagues across the business with everything from day-to-day support to exciting new technology rollouts. If you enjoy solving problems, take pride in great customer service, and want to develop your skills in a collaborative, people-first environment, we’d love to hear from you.
What you’ll be doing
- Resolve incidents and service requests raised through the Service Desk
- Ensure all issues are resolved within agreed SLAs
- Install, rebuild, repair, and upgrade PCs, laptops, Wyse terminals and peripherals
- Support Cisco telephony systems and local area networks
- Manage Microsoft Intune, device management, and patching across all laptops and desktops
- Assist with new office setups, relocations, and hardware rollouts
- Work with Supply Chain and external partners to ensure the right equipment is always available
- Maintain accurate documentation and follow change control procedures
- Support and share knowledge with colleagues across IT
Every day will bring something different from helping new starters get set up to keeping critical systems running smoothly.
What we’re looking for
We’re looking for someone who’s passionate about technology and enjoys helping others. You’ll bring a positive attitude, good communication skills, and a willingness to learn. Ideally, you’ll have:
- Experience in an End User Support or Desktop Support environment
- Knowledge of Microsoft 365, Windows 10, and Citrix
- Understanding of local area networking and patching
- Experience with PCs, Wyse terminals, printers, and telephony equipment
- Strong organisational skills and the ability to stay calm under pressure
- A willingness to travel to other Speedy sites when needed
- A proactive, flexible, and team-focused approach
- Experience with budgets, purchase orders, or commercial processes would be a plus, but not essential; what matters most is your enthusiasm and drive to deliver great service.
What we offer
At Speedy, we care about your wellbeing, your growth, and your future. When you join us, you’ll become part of a welcoming team where your ideas are valued and your contribution makes a difference. Here’s what you can look forward to:
- 26 days holiday (plus bank holidays)
- Overtime available
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development, and career progression
- My Staff Shop: discounts and offers for shopping across many suppliers
- Green Commute Initiative: cycle-to-work scheme
- PAM Employee Assistance Programme (EAP): free and confidential wellbeing, legal, and financial support
- Speedy’s Career Line of Sight: a clear understanding of your path for progression and growth within the Speedy Group
We’re proud to offer an inclusive, supportive environment where everyone can thrive.
Please note: Speedy reserves the right to close vacancies early if we receive a high number of applications, so we encourage you to apply as soon as possible.
IT End User Computing Engineer employer: Speedy Hire
Speedy Hire in St Helens is an excellent employer, offering a hybrid working model that promotes a sustainable work-life balance with a unique 9-day fortnight schedule. Our supportive team is dedicated to delivering exceptional candidate experiences while providing ample opportunities for career growth in a collaborative environment. Join us to be part of a company that values its people and fosters a culture of development and satisfaction.
