At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Other info: Flexible working arrangements and excellent career progression opportunities await you.
- Why this job: Join a dynamic team and build relationships while making a real impact in customer service.
- Qualifications: Strong organisational and communication skills; previous hire industry experience is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!
Location - Inverness
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Service Controller - Construction Plant in Inverness employer: Speedy Hire
At Speedy, we pride ourselves on being the UK's leading hire provider, offering a dynamic work environment in Inverness where our employees are at the heart of everything we do. With a strong focus on employee wellbeing, we provide a range of benefits including generous holiday allowances, career progression opportunities, and flexible working arrangements to ensure a healthy work-life balance. Join us to be part of a diverse team that values your growth and supports you in delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Service Controller - Construction Plant in Inverness
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at Speedy. Personal connections can make a huge difference!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and operational roles. Think about how your skills align with what Speedy is looking for, especially around relationship building and adaptability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining Speedy. Don’t wait too long; apply as soon as you can to increase your chances!
We think you need these skills to ace Service Controller - Construction Plant in Inverness
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights any experience you have in managing orders or coordinating teams. We want to see how you keep everything running smoothly!
Communicate Clearly:Strong communication is key in this role. Use your written application to demonstrate your ability to convey information effectively. Whether it's through your cover letter or CV, let us know how you’ve successfully communicated with customers or colleagues in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific skills and experiences that relate directly to the Hire Controller role. We love seeing candidates who take the extra step!
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people. Plus, it shows us you’re keen on joining the Speedy team!
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and its services. Understand their commitment to customer satisfaction and how they operate within the hire industry. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in past roles. Practise articulating your thoughts clearly and confidently during the interview.
✨Demonstrate Organisational Skills
Think of specific instances where your organisational skills made a difference in your previous jobs. Be ready to discuss how you prioritise tasks and manage multiple responsibilities, especially in a fast-paced environment like a depot.
✨Be Ready to Adapt
Flexibility is crucial in this role. Prepare to discuss times when you've had to adapt to changing circumstances or unexpected challenges. Highlight your commitment to learning and developing, as this aligns with Speedy's values.
