At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Other info: Flexible working arrangements and clear career progression opportunities available.
- Why this job: Join a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!
Location - Inverness
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Plant and Fleet Service Controller in Inverness employer: Speedy Hire
Speedy is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a commitment to work-life balance, flexible working arrangements, and extensive training opportunities, employees can thrive in their roles while enjoying generous benefits such as 26 days of holiday, a pension scheme, and discounts across the Speedy brand. Located in Inverness, the role of Plant and Fleet Service Controller is integral to our operations, providing a chance to build strong relationships and contribute to customer satisfaction in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Plant and Fleet Service Controller in Inverness
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Speedy and its services. Understanding their operations and values will help you connect better during the conversation.
✨Tip Number 2
Practice your communication skills! Since the role involves liaising with various teams, being able to articulate your thoughts clearly is crucial. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the fast-paced environment at Speedy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Speedy team. Don’t wait too long; get your application in ASAP!
We think you need these skills to ace Plant and Fleet Service Controller in Inverness
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights any experience you have in managing orders or coordinating teams. We want to see how you keep everything running smoothly!
Communicate Clearly:Strong communication is key in this role. Use your written application to demonstrate your ability to convey information effectively. Whether it's through your cover letter or CV, let us know how you’ve successfully communicated with customers or colleagues in the past.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the job description. Mention specific skills and experiences that relate to the hire industry and how you can contribute to our team at Speedy.
Apply Early!:We might close the vacancy sooner if we get a lot of applications, so don’t wait around! Head over to our website and submit your application as soon as you can. We’re excited to see what you bring to the table!
How to prepare for a job interview at Speedy Hire
✨Know Your Stuff
Before the interview, make sure you understand the role of a Hire Controller inside out. Familiarise yourself with the hire process, customer service principles, and how different departments interact. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've effectively communicated in past jobs. Think about times when you resolved conflicts or built relationships with customers or colleagues. Practising these scenarios can help you articulate your experience clearly during the interview.
✨Demonstrate Your Organisational Skills
As a Hire Controller, you'll need to juggle multiple tasks. Be ready to discuss how you prioritise your workload and manage time effectively. You could even bring a simple example of a project or task where your organisational skills made a difference, showcasing your ability to keep things running smoothly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. Consider asking about the team dynamics, how success is measured in the role, or what challenges the team currently faces. It’s a great way to demonstrate your enthusiasm and commitment to contributing positively.
