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For Companies At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy is the UK's leading hire provider with a vast range of tools and equipment.
- Benefits: Enjoy 26 days holiday, life assurance, discounts, and flexible working options.
- Why this job: Join a supportive team focused on personal growth and work-life balance.
- Qualifications: Strong organisational and communication skills; driving license preferred; previous hire industry experience is a plus.
- Other info: Opportunities for training and career progression available.
The predicted salary is between 22871 - 28889 £ per year.
Job Description
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!Job Title – Hire ControllerLocation – SunderlandWorking Hours – Monday to Friday – 42 hours per week – 7:30 – 17:00Salary – £28,589 per annum pro rataBased in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service.Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that theyre satisfied with our service.On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.For us to help you on your journey to success, heres what youll need:Strong organisational skillsStrong communication skills both verbally & writtenAdaptabilityCommitment to learn and developDriving licensePrevious experience working within the hire industry or similar sales or operational roleAbility to support your business unit/team to deliver our ESG Strategy Decade to Deliver.What we offer:26 days holiday (plus bank holidays)Life assurancePension SchemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development and career progressionVoluntary Health Cash PlanMy Staff Shop: discounts and offers for shopping etc. across many suppliersGreen Commute Initiative: Work scheme for cyclingPAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial managementSpeedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications.
We would recommend that if you wish to be considered that you complete the application as promptly as possible.Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.Link below to our policies in line with our ESG Governance.https://www.speedyservices.com/esg/governanceAll applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.TPBN1_UKTJ
Hire Desk Controller employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller
✨Tip Number 1
Familiarise yourself with the hire industry and Speedy's specific services. Understanding the tools and equipment they offer will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Build your communication skills by practising how to clearly articulate your thoughts. Since the Hire Controller role involves liaising with various teams, being able to convey information effectively will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Speedy on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your adaptability by sharing examples from your past experiences where you've successfully managed change or unexpected challenges. This will show that you're ready to thrive in a dynamic environment like Speedy.
We think you need these skills to ace Hire Desk Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hire Desk Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or operational roles within the hire industry. Emphasise your organisational and communication skills, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have successfully built relationships in previous roles and how you can contribute to the team at Speedy.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for the Hire Desk Controller role.
How to prepare for a job interview at Speedy Hire
✨Showcase Your Organisational Skills
As a Hire Desk Controller, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few scenarios where you effectively communicated with customers or team members to resolve issues.
✨Demonstrate Adaptability
The ability to adapt to changing situations is crucial. Think of instances where you had to adjust your plans or approach due to unforeseen circumstances, and be ready to discuss how you handled those changes.
✨Familiarise Yourself with the Hire Industry
Having prior experience in the hire industry or a similar operational role is beneficial. Brush up on industry terminology and trends, and be prepared to discuss how your background aligns with the expectations of the role.
