At a Glance
- Tasks: Coordinate the hire process from order to delivery, ensuring customer satisfaction.
- Company: Join Speedy, a leader in the hire industry with a focus on teamwork and customer service.
- Benefits: Enjoy 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Why this job: Be part of a dynamic team that values relationships and offers real career progression.
- Qualifications: Strong organisational and communication skills; previous hire or sales experience preferred.
- Other info: Flexible working arrangements and a commitment to employee wellbeing.
The predicted salary is between 30000 - 42000 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Job Title – Hire Controller
Location – Portsmouth
Working Hours – Mon – Fri, 07:30 – 17:00 – 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day‑to‑day basis, you can expect to be desk‑based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver
What We Offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.
The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Hire Controller employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! Since the Hire Controller role is all about liaising with different teams, make sure you can articulate your thoughts clearly. Mock interviews with friends can really help polish your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Speedy team!
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hire Controller role. Highlight your organisational skills and any relevant experience in the hire industry or similar roles. We want to see how you can fit into our team!
Show Off Your Communication Skills: Since strong communication is key for this position, don’t shy away from showcasing your verbal and written skills. Use clear and concise language in your application to demonstrate your ability to liaise effectively with customers and internal teams.
Emphasise Relationship Building: The Hire Controller role is all about building relationships. Share examples of how you've successfully maintained strong connections with customers or colleagues in the past. We love to see how you can contribute to our customer satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Speedy!
How to prepare for a job interview at Speedy Hire
✨Know the Hire Process Inside Out
Make sure you understand the entire hire process from order taking to delivery and collection. Familiarise yourself with how different departments interact and how you can facilitate smooth communication between them. This will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since strong communication is key in this role, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully built relationships in previous roles, as this will demonstrate your ability to connect with both customers and internal teams.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities effectively. Bring examples of how you've organised workflows or coordinated projects in the past, as this will highlight your ability to keep everything running smoothly in a busy environment.
✨Emphasise Your Adaptability
The hire industry can be unpredictable, so it's important to showcase your adaptability. Share stories of how you've successfully navigated changes or challenges in previous jobs, which will reassure the interviewer that you can handle whatever comes your way.