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- Tasks: As a Hire Controller, you'll manage sales and customer service operations daily.
- Company: Speedy is the UK's top hire provider, offering a vast range of tools and equipment.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Join a dynamic team where relationship building and customer satisfaction are key!
- Qualifications: No specific qualifications required; just bring your enthusiasm and people skills.
- Other info: This role is based in Glasgow, with working hours from 07:30 to 16:30.
The predicted salary is between 24000 - 36000 £ per year.
Job Title – Hire Controller (Temp, 6 Months)
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Location – Trafford Park
Working Hours – Mon – Fri, 07:30 – 17:00 – 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
What you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What We Offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry‑leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offers a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within the Speedy Group UK&I may require a DBS, Credit, or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and foster an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry and Speedy's specific offerings. Understanding their range of tools and equipment will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Speedy. They can provide insights into the company culture and expectations for the Hire Controller role, which can be invaluable during your application process.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of examples from your past experiences where you've successfully built relationships with clients, as this is a key aspect of the Hire Controller position.
✨Tip Number 4
Research common challenges faced in the hire industry and be ready to discuss how you would address them. Showing that you understand the operational side of the business will set you apart from other candidates.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description for the Hire Controller position carefully. Make sure you understand the key responsibilities and skills required, such as relationship building and customer service.
Tailor Your CV: Customise your CV to highlight relevant experience in sales and customer service. Use specific examples that demonstrate your ability to build relationships and manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Speedy and how your skills align with their needs.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and what sets them apart in the hire industry. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Customer Service Skills
As a Hire Controller, you'll be on the front line of sales and customer service. Prepare examples from your past experiences where you've successfully built relationships with customers or resolved issues. This will highlight your ability to excel in this vital part of the role.
✨Demonstrate Your Organisational Skills
The role requires strong organisational abilities. Be ready to discuss how you manage multiple tasks and prioritise effectively. You might even want to share specific tools or methods you use to stay organised, as this will show your proactive approach.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Speedy. This not only shows your enthusiasm but also helps you assess if the company is the right fit for you.
