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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy is the UK's top hire provider with a vast range of tools and equipment.
- Benefits: Enjoy 26 days holiday, life assurance, discounts, and flexible working options.
- Why this job: Join a supportive team focused on growth, wellbeing, and career progression.
- Qualifications: Strong organisational and communication skills; driving license preferred; hire industry experience is a plus.
- Other info: Flexible working arrangements available; commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Job Title – Hire Controller
Location – Ipswich
Working Hours – 07:15 – 17:00 – 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What We Offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment. #J-18808-Ljbffr
Hire Controller employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry, especially the tools and equipment that Speedy offers. Understanding the products will help you communicate effectively with customers and build strong relationships.
✨Tip Number 2
Practice your organisational skills by managing mock hire processes. This could involve creating a timeline for order fulfilment or coordinating with different departments, which will demonstrate your ability to handle the role's responsibilities.
✨Tip Number 3
Enhance your communication skills by engaging in role-playing exercises. Simulate customer interactions to improve your verbal and written communication, ensuring you can convey information clearly and effectively.
✨Tip Number 4
Show your adaptability by being open to learning about new technologies or processes within the hire industry. This willingness to learn will make you a valuable asset to the team and align with Speedy's commitment to development.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise any previous experience in the hire industry or similar sales or operational roles. Use specific examples to demonstrate your organisational and communication skills, as well as your adaptability.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention your commitment to learning and development, and how you can contribute to the company's ESG strategy.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Speedy Hire
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few scenarios where you effectively communicated with customers or team members to resolve issues.
✨Demonstrate Adaptability
The hire industry can be unpredictable, so showing that you can adapt to changing situations is crucial. Think of instances where you had to adjust your plans or approach quickly and how that benefited the outcome.
✨Express Your Commitment to Learning
Speedy values personal development, so be ready to discuss your eagerness to learn and grow within the company. Share any relevant training or courses you've undertaken and how they have prepared you for this role.
