At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a wide range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Other info: Opportunities for training, development, and career progression in a supportive environment.
- Why this job: Join a dynamic team and build relationships while making a real impact in customer service.
- Qualifications: Strong organisational and communication skills, adaptability, and a commitment to learning.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Location - Hull
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
Qualifications
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
Benefits
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Goole employer: Speedy Hire
Speedy is an exceptional employer, offering a dynamic work environment in Hull where the Hire Controller plays a crucial role in delivering outstanding customer service. With a strong focus on employee development, generous benefits including 26 days holiday, and a commitment to wellbeing through initiatives like the Employee Assistance Program, Speedy fosters a supportive culture that encourages growth and collaboration among its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Goole
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Hire Controller role. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about how your organisational skills and adaptability can shine in real-life scenarios. We want to see how you handle challenges!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Speedy and ready to jump into the hire industry with us.
We think you need these skills to ace Hire Controller in Goole
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Controller role. Highlight your organisational and communication skills, and any relevant experience in the hire industry or similar roles. We want to see how you can fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we’re looking for. Don’t forget to mention your commitment to learning and development!
Showcase Your Adaptability:In your application, give examples of how you've adapted to challenges in previous roles. We value flexibility and the ability to support our ESG Strategy, so let us know how you can contribute to that!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates from us!
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in the past. Practise articulating your thoughts clearly to demonstrate your verbal skills during the interview.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. You might want to share specific instances where your organisational skills led to successful outcomes, especially in a fast-paced environment like hire operations.
✨Emphasise Your Adaptability
The hire industry can be unpredictable, so highlight your ability to adapt to changing situations. Share stories that illustrate your flexibility and willingness to learn, which are crucial traits for a Hire Controller.
