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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a focus on employee growth.
- Benefits: 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Other info: Flexible working arrangements and a commitment to work-life balance.
- Why this job: Join a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong organisational and communication skills; driving license required.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What will we provide? We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
- Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Office Controller in Fife employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Controller in Fife
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Speedy and their services. This will help you understand their values and how you can contribute to their mission. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your communication skills! Since this role is all about relationship building, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Think of examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the fast-paced environment at Speedy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us. Don’t miss out!
We think you need these skills to ace Office Controller in Fife
Some tips for your application 🫡
Show Off Your Organisational Skills: When you're writing your application, make sure to highlight your organisational skills. We want to see how you can juggle tasks and keep everything running smoothly, just like a pro Hire Desk Controller would!
Communicate Clearly: Strong communication is key in this role, so use your application to demonstrate your verbal and written skills. Whether it's through your cover letter or CV, let us know how you effectively convey information and build relationships.
Tailor Your Experience: If you've got experience in the hire industry or a similar sales role, make sure to tailor your application to reflect that. We love seeing how your background aligns with what we do at Speedy, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and its operations. Understand their services, values, and what makes them the leading hire provider in the UK. This knowledge will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Hire Desk Controller, strong communication is key. Prepare examples of how you've effectively communicated with customers or team members in past roles. Practising clear and concise responses will also help you convey your thoughts better during the interview.
✨Demonstrate Your Organisational Skills
Think of specific instances where your organisational skills made a difference in your previous jobs. Whether it was managing multiple orders or coordinating with different teams, be ready to share these experiences to highlight your ability to keep things running smoothly.
✨Be Ready to Adapt
Speedy values adaptability, so prepare to discuss times when you've had to adjust to changing circumstances. Whether it’s dealing with unexpected customer requests or last-minute changes in stock availability, showing that you can think on your feet will impress your interviewers.