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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a focus on employee growth.
- Benefits: 26 days holiday, life assurance, discounts, and flexible working arrangements.
- Other info: Opportunities for career progression and tailored development programmes.
- Why this job: Join a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong organisational and communication skills; driving license required.
The predicted salary is between 25000 - 30000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job! Based in the depot, the Hire Desk Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy Decade to Deliver
What will we provide? We will provide everything you need to ensure you succeed in this role! We offer all on the job training and have dedicated product and system training teams available to support you. We are passionate about employee growth and offer tailored development programmes to suit individual needs. We pride ourselves on our ability to recognise and develop talent, which has allowed us to champion internal progression over the years.
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
- Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Desk Controller in Fife employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Fife
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Speedy and their services. This will help you understand their values and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since this role is all about relationship building, think of examples from your past experiences where you've successfully communicated with customers or colleagues. Be ready to share these during your chat.
✨Tip Number 3
Show off your organisational skills! Think of ways you've managed multiple tasks or projects at once. Being able to juggle responsibilities is key for a Hire Desk Controller, so have some solid examples up your sleeve.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Speedy team. Don’t wait too long, as roles can close quickly!
We think you need these skills to ace Hire Desk Controller in Fife
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Hire Desk Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Share examples of how you've managed competing priorities in the past!
Communicate Clearly: Strong communication is key in this role. Use your written application to demonstrate your ability to convey information clearly and effectively. Keep it concise but informative, just like you would when liaising with customers.
Tailor Your Experience: If you've got experience in the hire industry or similar roles, make it shine! Tailor your application to reflect how your background aligns with the responsibilities of the Hire Desk Controller. We want to see how you can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team. Don’t wait too long; we might close applications early if we get a lot of interest!
How to prepare for a job interview at Speedy Hire
✨Know Your Stuff
Before the interview, make sure you understand the hire industry and Speedy's role in it. Familiarise yourself with their services and how they operate. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Hire Desk Controller, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've successfully communicated with customers or colleagues in the past.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage multiple tasks and priorities. Think of specific instances where your organisational skills made a difference in your previous roles. This will highlight your ability to handle the fast-paced environment at Speedy.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows that you're not just interested in the job but also in how you can contribute to Speedy's success and align with their values, especially regarding their ESG Strategy.