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For Companies At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
- Other info: Flexible working arrangements and excellent career progression opportunities available.
The predicted salary is between 28800 - 43200 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Location - Dewsbury
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Role and responsibilities
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service. On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
What you’ll need
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Work-life balance and progression
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Other information
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible. Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Dewsbury employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Dewsbury
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and sales. Think about how your organisational skills and adaptability can shine in the role of Hire Controller.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Speedy team!
We think you need these skills to ace Hire Controller in Dewsbury
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly: Strong communication is key in this role. When writing your application, keep your language clear and concise. Don’t forget to showcase your written communication skills by providing well-structured responses.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention specific experiences that relate to the hire industry or customer service. This shows us you understand what we’re looking for!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates about your application status directly from us!
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and recent news. This will not only help you answer questions but also show your genuine interest in the role of Hire Controller.
✨Showcase Your Organisational Skills
As a Hire Controller, strong organisational skills are crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated with different teams. Be ready to discuss how you prioritise tasks to meet customer needs efficiently.
✨Demonstrate Your Communication Prowess
Since the role involves liaising with various departments, practice articulating your thoughts clearly. You might be asked situational questions about handling customer queries or resolving conflicts, so think of specific instances where your communication made a difference.
✨Emphasise Your Adaptability
The hire industry can be unpredictable, so highlight your ability to adapt to changing situations. Share stories that illustrate your flexibility and willingness to learn, especially in fast-paced environments. This will resonate well with Speedy's commitment to customer satisfaction.
