At a Glance
- Tasks: Coordinate engineer workloads and provide essential admin support in a fast-paced environment.
- Company: Join a dynamic team in Doncaster focused on exceptional customer service.
- Benefits: Full-time, permanent role with opportunities for growth and development.
- Other info: Enjoy a vibrant work culture with no two days the same.
- Why this job: Perfect for problem solvers who thrive on variety and teamwork.
- Qualifications: Strong organisational skills and a passion for customer service.
The predicted salary is between 35000 - 38556 £ per year.
Location: Doncaster
Contract: Full Time, Permanent
Working Hours: 37.5 Hours per Week
We are currently looking for a CS Coordinator to join our Doncaster team on a permanent, full-time basis. This is an excellent opportunity for someone who enjoys working in a fast-paced environment where organisation, customer service and teamwork are key to success.
As CS Coordinator, you'll provide essential administrative and planning support to the Branch Manager, ensuring engineer workloads are effectively scheduled to meet both customer requirements and agreed service level agreements (SLAs). Working closely with engineers, customers and internal stakeholders, you'll take a proactive approach to maximising engineer utilisation while helping deliver an outstanding customer experience. No two days are the same, making this an ideal role for someone who thrives on variety and enjoys solving problems in a busy operational environment.
What You'll Be Doing:
- Planning and coordinating engineer workloads to meet customer requirements and agreed SLAs.
- Providing administrative support to the Branch Manager and wider operational team.
- Liaising with customers and engineers to ensure efficient scheduling and communication.
Customer Service Coordinator employer: Speedy Hire
Join our dynamic team in Doncaster as a Customer Service Coordinator, where you'll thrive in a supportive work culture that values teamwork and customer satisfaction. We offer competitive benefits, opportunities for professional growth, and a fast-paced environment that keeps every day exciting. With a focus on employee development and a commitment to delivering exceptional service, we are dedicated to making your career both meaningful and rewarding.
