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- Tasks: Join our team to enhance customer service training and support.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and services.
- Benefits: Competitive pay, flexible hours, and opportunities for personal growth.
- Why this job: Make a real difference in customer experience and help shape our service standards.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a dynamic team focused on excellence and innovation.
The predicted salary is between 28800 - 43200 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job.
We are looking for someone to join our Customer Experience team to help shape how we train and support our colleagues, ensuring they consistently deliver excellent service to our customers.
Customer Experience Quality employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Quality
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Quality
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Experience Quality role. Highlight your relevant experience and skills that align with what we’re looking for, showing us why you’re the perfect fit!
Showcase Your Passion: Let your enthusiasm for customer service shine through in your application. We want to see how much you care about delivering excellent service and how you can contribute to our team’s success.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Speedy Hire
✨Know the Company Inside Out
Before your interview, make sure you research Speedy thoroughly. Understand their services, values, and what sets them apart in the hire industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their Customer Experience team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about specific situations where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to contribute to the team's goal of delivering excellent service.
✨Be Ready to Discuss Training and Support
Since the role involves shaping training and support for colleagues, come prepared with ideas on how to improve these processes. Think about what has worked well in your previous roles and be ready to share those insights during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in customer experience, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
