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For Companies At a Glance
- Tasks: Manage the hire process, ensuring timely deliveries and building strong customer relationships.
- Company: Leading hire provider in Birmingham with a focus on customer satisfaction.
- Benefits: 26 days holiday, life assurance, training opportunities, and career progression.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: Strong organisational skills, hire industry experience, and a full UK driving licence.
- Other info: Great opportunities for personal and professional growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading hire provider in Birmingham is looking for a Hire Desk Controller to manage the full hire process. You will ensure timely deliveries, build customer relationships, and handle queries efficiently.
The ideal candidate will have:
- Strong organizational skills
- Previous experience in the hire industry
- A full UK driving license
The role offers:
- 26 days holiday
- Life assurance
- Opportunities for training and career progression
Hire Desk Lead - Customer-Focused Coordinator in Birmingham employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Lead - Customer-Focused Coordinator in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the hire industry, attend local events, and connect with potential employers on LinkedIn. Building relationships can open doors that a CV alone might not.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show them you’re not just another candidate; demonstrate your passion for customer service and how you can enhance their operations.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing customer queries and ensuring timely deliveries. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Hire Desk Lead - Customer-Focused Coordinator in Birmingham
Some tips for your application 🫡
Show Off Your Organisational Skills: When writing your application, make sure to highlight your organisational skills. We want to see how you manage tasks and keep everything running smoothly, especially in a fast-paced environment like the hire industry.
Customer Relationships Matter: Don’t forget to mention your experience in building customer relationships. We’re all about providing top-notch service, so share examples of how you've handled queries and ensured customer satisfaction in your previous roles.
Tailor Your Application: Make your application stand out by tailoring it to the job description. Use keywords from the listing, like 'hire process' and 'timely deliveries', to show us you understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Speedy Hire
✨Know the Hire Process Inside Out
Make sure you understand the full hire process, from order to delivery. Brush up on common challenges in the hire industry and think about how you would handle them. This will show your potential employer that you're not just familiar with the role but also proactive in problem-solving.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your strong organisational skills, which are crucial for a Hire Desk Lead.
✨Build Rapport with Interviewers
Since this role involves building customer relationships, practice your interpersonal skills during the interview. Be friendly, listen actively, and engage with your interviewers. This will reflect your ability to connect with customers and handle queries efficiently.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and opportunities for training and career progression. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
