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- Tasks: Coordinate the hire process, ensuring customer orders are managed efficiently.
- Company: Join Speedy, the UK's leading hire provider with a focus on teamwork.
- Benefits: Enjoy 26 days holiday, discounts, and tailored development programmes.
- Other info: Flexible working options and clear pathways for career progression.
- Why this job: Be at the heart of operations and make a real impact on customer satisfaction.
- Qualifications: Strong organisational and communication skills; experience in hire or sales roles preferred.
The predicted salary is between 30000 - 40000 £ per year.
Fixed Term Contract (12 Months)
Location: Haydock
Hours: Monday to Friday, 37.5 hours per week (core hours are 07:30 to 17:00)
Speedy are the UKs leading hire provider, offering the widest range of tools, specialist equipment, plant and support services everything for every job!
About the role
Based in our Haydock depot, the Hire Desk Controller plays a key role at the heart of our operations, supporting both sales and customer service. Building strong relationships is essential, as you'll coordinate the full hire process from taking customer orders through to delivery and collection. You'll work closely with teams across the depot, including stock, drivers and engineers, to ensure customer needs are met efficiently and to a high standard. This is a fast-paced, desk-based role where communication and organisation are key to keeping everything running smoothly.
What you'll need
- Strong organisational skills
- Excellent communication skills (verbal and written)
- Adaptability and a proactive approach
- Commitment to learning and development
- Full UK driving licence
- Experience in the hire industry or a similar sales/operations role
- Ability to support delivery of our ESG Strategy
What we'll provide
We'll give you everything you need to succeed, including full on-the-job training and access to dedicated product and systems training teams. We're passionate about developing our people and offer tailored development programmes, with a strong focus on recognising talent and supporting internal progression. Speedy is committed to a People First approach, with industry-leading work/life balance initiatives and flexible working options available where possible.
What we offer
- 26 days holiday (plus bank holidays)
- Pension scheme & life assurance
- 95% discount across the Speedy brand
- Training, development & career progression opportunities
- Voluntary Health Cash Plan
- Employee Assistance Programme (EAP)
- My Staff Shop discounts across major retailers
- Cycle to Work scheme
We also offer a Career Line of Sight, providing clear pathways for progression within the Speedy Group.
Please note: Speedy reserves the right to close vacancies early due to high application volumes, so we encourage early applications. Some roles may require DBS, credit or security clearance checks. Speedy is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive. All applicants must have the right to work in the UK.
Hire Desk Controller in Ashton in Makerfield employer: Speedy Hire
Contact Detail:
Speedy Hire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Desk Controller in Ashton in Makerfield
✨Tip Number 1
Network like a pro! Reach out to people in the hire industry or those already working at Speedy. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and organisation. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your adaptability! Think of examples from your past experiences where you’ve had to think on your feet or handle unexpected challenges. This will demonstrate your proactive approach to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Speedy team.
We think you need these skills to ace Hire Desk Controller in Ashton in Makerfield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Desk Controller role. Highlight your organisational skills and any relevant experience in the hire industry or similar roles. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our needs. Remember, we love seeing enthusiasm and a proactive approach!
Show Off Your Communication Skills: Since communication is key in this role, make sure your written application reflects your excellent verbal and written communication skills. Keep it clear, concise, and professional – we’re looking for clarity and organisation!
Apply Early!: Don’t wait until the last minute to submit your application. We might close the vacancy early due to high volumes of applications. Head over to our website and get your application in as soon as you can – we can’t wait to hear from you!
How to prepare for a job interview at Speedy Hire
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Hire Desk Controller role. Familiarise yourself with the key responsibilities, such as coordinating the hire process and working closely with various teams. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since excellent communication is crucial for this role, prepare to showcase your verbal and written skills during the interview. Think of examples from your past experiences where you effectively communicated with customers or colleagues, and be ready to discuss how you can apply those skills at Speedy.
✨Demonstrate Your Organisational Skills
As a Hire Desk Controller, you'll need strong organisational abilities. Come prepared with examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This will help illustrate your capability to keep everything running smoothly, just like they expect.
✨Emphasise Your Adaptability
In a dynamic role like this, adaptability is key. Be ready to discuss situations where you've had to adjust quickly to changes or challenges. Highlighting your proactive approach will show that you're not just a fit for the role but also someone who can thrive in their fast-paced environment.