At a Glance
- Tasks: Manage hire operations and deliver top-notch customer service.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Full-time hours with a Monday to Friday schedule.
- Why this job: Join a dynamic team and play a key role in customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UKs leading hire provider with the widest range of tools, specialist hire equipment, plant and support services everything for every job!
Location - Aberdeen
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building.
Do you have the following skills, experience and drive to succeed in this role? Find out below.
Service and Performance Controller in Aberdeen employer: Speedy Hire
At Speedy, we pride ourselves on being the UK's leading hire provider, offering a dynamic work environment in Aberdeen where our employees are at the heart of everything we do. With a strong focus on employee development and a culture that values teamwork and customer service, we provide ample opportunities for growth and advancement within the company. Join us to be part of a supportive team that is dedicated to delivering exceptional service while enjoying a rewarding career in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service and Performance Controller in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what makes Speedy tick and be ready to discuss how your skills align with their mission. This shows you're genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re the perfect fit for the Hire Controller role. Highlight your customer service skills and any relevant experience that showcases your ability to build relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Speedy.
We think you need these skills to ace Service and Performance Controller in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Hire Controller role. Highlight relevant experience and skills that match the job description, especially in customer service and relationship building.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with Speedy's values and mission.
Showcase Your Skills:Don’t just list your skills; provide examples of how you've used them in previous roles. This will help us see how you can contribute to our team and enhance customer satisfaction.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Speedy Hire
✨Know Your Stuff
Before the interview, make sure you understand Speedy's services and products inside out. Familiarise yourself with their range of tools and equipment, as well as their customer service approach. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Relationship-Building Skills
As a Hire Controller, building relationships is key. Prepare examples from your past experiences where you've successfully built rapport with customers or colleagues. This will demonstrate your ability to connect with others and highlight your customer service skills.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, company culture, or specific challenges the depot is currently facing. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
