At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Other info: Flexible working arrangements and clear career progression opportunities available.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location - Poole
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here's what you'll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Poole employer: Speedy Hire Plc
At Speedy, we pride ourselves on being the UK's leading hire provider, offering a supportive and dynamic work environment in Poole. Our commitment to employee wellbeing is reflected in our industry-leading Work Life Balance initiative, extensive training and development opportunities, and a range of benefits including generous holiday allowances and discounts across our brand. Join us to build meaningful relationships while contributing to a culture that values diversity and inclusivity, ensuring you can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Poole
✨Tip Number 1
Network like a pro! Get chatting with folks in the hire industry, whether it's at events or online. Building relationships can open doors to opportunities that aren't even advertised.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your organisational and communication skills. Share examples of how you've adapted in previous roles to impress them.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Speedy, and express your interest in working with them. A little initiative goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Speedy.
We think you need these skills to ace Hire Controller in Poole
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from past experiences where you successfully managed several responsibilities at once.
Communicate Clearly:Strong communication is key in this role. When writing your application, be clear and concise. Show us that you can convey information effectively, both in writing and verbally, as this will be crucial in liaising with customers and team members.
Tailor Your Experience:If you've worked in the hire industry or a similar sales role, make sure to tailor your application to reflect that experience. Highlight specific achievements and how they relate to the responsibilities of a Hire Controller.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Speedy Hire Plc
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and its services. Understand their range of tools and equipment, and how they prioritise customer satisfaction. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples from your past experiences where you've successfully liaised with different teams or resolved customer issues. Practising clear and concise responses will help you convey your thoughts effectively during the interview.
✨Demonstrate Your Organisational Skills
Think about times when you've had to manage multiple tasks or projects simultaneously. Be ready to discuss how you prioritised your workload and ensured everything ran smoothly. This will highlight your ability to handle the fast-paced environment at Speedy.
✨Emphasise Your Adaptability
In a role that requires coordination across various departments, adaptability is crucial. Share instances where you've had to adjust to changes quickly or learn new processes on the job. This will show that you're ready to thrive in a dynamic setting and contribute to the team's success.
