At a Glance
- Tasks: Support colleagues with HR processes and ensure a smooth onboarding experience.
- Company: Join Speedy, the UK's leading hire provider with a supportive culture.
- Benefits: Enjoy flexible working, 26 days holiday, and a focus on work/life balance.
- Other info: Hybrid working model with opportunities for career growth and development.
- Why this job: Make a real impact by enhancing colleague experiences in a dynamic team.
- Qualifications: Experience in HR administration and a passion for excellent customer service.
The predicted salary is between 25000 - 30000 £ per year.
Haydock | Hybrid Working - 2 days in the office
Monday to Friday | 37.5 hours per week | SWLB
Flexible working options are available, including amended hours and job share opportunities. At Speedy, we recognise the importance of work/life balance and are committed to creating a supportive and flexible working environment for our colleagues.
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
About the Role
We have an exciting opportunity for a friendly, organised and customer‑focused People Services Administrator to join our People Team. This role plays an important part in delivering a positive colleague experience across the business by providing professional, accurate and responsive People administration support. Working within our Shared Services function, you'll support colleagues and managers across a variety of People processes, helping to ensure every interaction is handled with care, professionalism and efficiency. Based in a hybrid working environment, you'll spend two days a week at our Haydock office, working closely with the wider People team in a collaborative and supportive setting.
What you'll be doing
As a People Services Administrator, no two days are the same. You'll support the full colleague lifecycle and help deliver a smooth and welcoming experience for colleagues across the business. Your responsibilities will include:
- Maintaining and updating employee records and People systems with a high level of accuracy
- Responding to colleague queries via phone and email in a professional and supportive manner
- Processing colleague lifecycle changes including new starters, leavers and contract amendments
- Supporting recruitment activity including interview coordination and candidate communication
- Coordinating onboarding and induction processes to ensure a positive new starter experience
- Preparing People documentation including contracts, offer letters and employment‑related correspondence
- Supporting payroll and reward administration processes with accurate colleague data
- Identifying and correcting data quality issues to maintain reliable records
- Supporting colleague engagement initiatives and wider People team activities
- Acting as a first point of contact for People systems and administration queries
- Maintaining confidentiality and ensuring compliance with employment legislation and internal policies
What we're looking for
We're looking for someone who enjoys supporting others, takes pride in delivering excellent service and thrives in a busy team environment. Essential experience and skills include:
- Previous experience working within a HR Shared Services or People Administration environment
- A strong customer service mindset with a passion for delivering a positive colleague experience
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage multiple priorities
- High attention to detail and commitment to data accuracy
- Experience handling confidential and sensitive information professionally
- Strong Microsoft Excel skills, including data entry, formulas and lookups
- Good working knowledge of Microsoft Office including Word and Outlook
- Experience using People systems and databases
- Strong problem-solving and administrative skills
What we offer
26 days holiday (plus
People Services Administrator employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Services Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a People Services Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Speedy is all about delivering excellent service, so think of examples from your past experiences that showcase your customer service mindset and organisational skills.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on common questions related to HR and People Administration. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Speedy team!
We think you need these skills to ace People Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Services Administrator role. Highlight your relevant experience in HR Shared Services and customer service, as this will show us you understand what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for delivering a positive colleague experience and how your skills align with our needs. Keep it friendly and professional!
Showcase Your Attention to Detail: Since accuracy is key in this role, make sure your application is free from typos and errors. We want to see that you take pride in your work and can maintain high standards.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Speedy Hire Plc
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the People Services Administrator role. Familiarise yourself with the key responsibilities and how they contribute to the overall colleague experience. This will help you articulate how your skills align with what they're looking for.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent support, be ready to share examples of how you've delivered great customer service in the past. Think of specific situations where you resolved issues or improved a process, as this will demonstrate your commitment to a positive colleague experience.
✨Prepare for Common HR Scenarios
Expect questions related to handling sensitive information and maintaining confidentiality. Brush up on relevant employment legislation and think about how you would approach common HR scenarios. This will show that you're not only knowledgeable but also prepared to handle the challenges of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, onboarding processes, or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.