People Services Administrator in Newton-le-Willows

Haydock | Hybrid Working - 2 days in the office
Monday to Friday | 37.5 hours per week | SWLB

Flexible working options are available, including amended hours and job share opportunities. At Speedy, we recognise the importance of work/life balance and are committed to creating a supportive and flexible working environment for our colleagues. Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!

About the Role
We have an exciting opportunity for a friendly, organised and customer‑focused People Services Administrator to join our People Team. This role plays an important part in delivering a positive colleague experience across the business by providing professional, accurate and responsive People administration support. Working within our Shared Services function, you'll support colleagues and managers across a variety of People processes, helping to ensure every interaction is handled with care, professionalism and efficiency. Based in a hybrid working environment, you'll spend two days a week at our Haydock office, working closely with the wider People team in a collaborative and supportive setting.

What you'll be doing
As a People Services Administrator, no two days are the same. You'll support the full colleague lifecycle and help deliver a smooth and welcoming experience for colleagues across the business. Your responsibilities will include:

• Maintaining and updating employee records and People systems with a high level of accuracy
• Responding to colleague queries via phone and email in a professional and supportive manner
• Processing colleague lifecycle changes including new starters, leavers and contract amendments
• Supporting recruitment activity including interview coordination and candidate communication
• Coordinating onboarding and induction processes to ensure a positive new starter experience
• Preparing People documentation including contracts, offer letters and employment‑related correspondence
• Supporting payroll and reward administration processes with accurate colleague data
• Identifying and correcting data quality issues to maintain reliable records
• Supporting colleague engagement initiatives and wider People team activities
• Acting as a first point of contact for People systems and administration queries
• Maintaining confidentiality and ensuring compliance with employment legislation and internal policies

What we're looking for
We're looking for someone who enjoys supporting others, takes pride in delivering excellent service and thrives in a busy team environment. Essential experience and skills include:

• Previous experience working within a HR Shared Services or People Administration environment
• A strong customer service mindset with a passion for delivering a positive colleague experience
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to manage multiple priorities
• High attention to detail and commitment to data accuracy
• Experience handling confidential and sensitive information professionally
• Strong Microsoft Excel skills, including data entry, formulas and lookups
• Good working knowledge of Microsoft Office including Word and Outlook
• Experience using People systems and databases
• Strong problem-solving and administrative skills

What we offer
26 days holiday (plus bank holidays)
Life assurance
Pension scheme
95% discount across the Speedy brand
Training, development and career progression opportunities
Voluntary Health Cash Plan
My Staff Shop discounts across major retailers and suppliers
Green Commute Initiative – cycle to work scheme
PAM Employee Assistance Programme (EAP) offering free and confidential support

At Speedy, our people are at the heart of everything we do. Our industry‑leading Work Life Balance initiative demonstrates our commitment to colleague wellbeing and flexible working, helping colleagues achieve a healthier balance between work and home life. We also offer a clear Career Line of Sight, providing visibility of progression and development opportunities across the wider Speedy Group. Speedy is proud to be an equal opportunities employer. We value diversity and are committed to creating an inclusive environment where everyone feels supported, respected and able to thrive.