At a Glance
- Tasks: Support colleagues with tech issues and help roll out exciting new technologies.
- Company: Join Speedy Hire, the UK's leading tool and equipment hire service.
- Benefits: 26 days holiday, discounts, training opportunities, and a supportive team culture.
- Other info: Inclusive environment with clear career progression and growth opportunities.
- Why this job: Make a real impact by helping others and developing your tech skills.
- Qualifications: Passion for technology, good communication, and a willingness to learn.
The predicted salary is between 30000 - 40000 £ per year.
Location: Haydock / Hybrid
Business Area: Support Services - IT
Join the team that keeps Speedy connected. At Speedy Hire, we're proud to be the UK's leading provider of tools, equipment and plant hire services. Behind every great hire, there's a talented team keeping our people connected, supported, and ready to deliver - and that's where you come in. We're looking for a friendly, hands-on IT Support Engineer (End User Computing) to join our supportive IT team in Haydock. You'll play a key role in helping colleagues across the business with everything from day-to-day support to exciting new technology rollouts. If you enjoy solving problems, take pride in great customer service, and want to develop your skills in a collaborative, people-first environment - we'd love to hear from you.
What you'll be doing
- Resolve incidents and service requests raised through the Service Desk
- Ensure all issues are resolved within agreed SLAs
- Install, rebuild, repair, and upgrade PCs, laptops, Wyse terminals and peripherals
- Support Cisco telephony systems and local area networks
- Manage Microsoft Intune, device management, and patching across all laptops and desktops
- Assist with new office setups, relocations, and hardware rollouts
- Work with Supply Chain and external partners to ensure the right equipment is always available
- Maintain accurate documentation and follow change control procedures
- Support and share knowledge with colleagues across IT
Every day will bring something different - from helping new starters get set up to keeping critical systems running smoothly.
What we're looking for
We're looking for someone who's passionate about technology and enjoys helping others. You'll bring a positive attitude, good communication skills, and a willingness to learn. Ideally, you'll have:
- Experience in an End User Support or Desktop Support environment
- Knowledge of Microsoft 365, Windows 10, and Citrix
- Understanding of local area networking and patching
- Experience with PCs, Wyse terminals, printers, and telephony equipment
- Strong organisational skills and the ability to stay calm under pressure
- Willingness to travel to other Speedy sites when needed
- A proactive, flexible, and team-focused approach
Experience with budgets, purchase orders, or commercial processes would be a plus, but not essential - what matters most is your enthusiasm and drive to deliver great service.
What we offer
At Speedy, we care about your wellbeing, your growth, and your future. When you join us, you'll become part of a welcoming team where your ideas are valued and your contribution makes a difference. Here's what you can look forward to:
- 26 days' holiday (plus bank holidays)
- Overtime available
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development, and career progression
- My Staff Shop: discounts and offers for shopping across many suppliers
- Green Commute Initiative: cycle-to-work scheme
- PAM - Employee Assistance Programme (EAP): free and confidential wellbeing, legal, and financial support
- Speedy's Career Line of Sight: a clear understanding of your path for progression and growth within the Speedy Group
We're proud to offer an inclusive, supportive environment where everyone can thrive. Some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. All roles require proof of right to work in the UK by the start of employment. The Speedy Group is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive workplace where everyone feels they belong and can do their best work.
IT End User Computing Engineer in Newton-le-Willows employer: Speedy Hire Plc
Speedy is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With tailored training programmes, flexible working arrangements, and a strong commitment to internal progression, employees can thrive in their roles while enjoying a healthy work-life balance. Located in Glasgow, the Inspection Engineer role provides a unique opportunity to be part of a leading hire provider, contributing to meaningful projects while benefiting from extensive perks and a collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT End User Computing Engineer in Newton-le-Willows
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Speedy Hire Plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Speedy Hire Plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Speedy Hire Plc!
✨Direct Apply to Speedy Hire Plc
Let's not forget to apply directly through the Speedy Hire Plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT End User Computing Engineer in Newton-le-Willows
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Speedy Hire Plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Speedy Hire Plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Speedy Hire Plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
