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- Tasks: Provide exceptional customer service and resolve enquiries professionally.
- Company: Speedy Hire Plc, a supportive workplace focused on inclusion and wellbeing.
- Benefits: Full-time role with 26 days holiday plus bank holidays.
- Other info: Hybrid role with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and build long-term relationships with customers.
- Qualifications: Excellent listening skills and problem-solving abilities required.
The predicted salary is between 25000 - 32000 £ per year.
Speedy Hire Plc is seeking a Customer Service Coordinator in Newton-le-Willows to provide exceptional service to customers and handle enquiries professionally. The role includes engaging with internal teams to resolve customer concerns and maintaining long-term relationships.
Ideal candidates will possess excellent listening skills, problem-solving abilities, and a clear professional manner. This position is full-time, 26 days of holiday plus bank holidays and offers a supportive work culture focused on inclusion and wellbeing.
Customer Service Coordinator — Hybrid Role with Growth in Newton-le-Willows employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator — Hybrid Role with Growth in Newton-le-Willows
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Speedy Hire Plc on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how our excellent listening skills and problem-solving abilities shine through in real-life situations.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, looking professional during video calls can make a great first impression. Let’s show them we mean business!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Customer Service Coordinator — Hybrid Role with Growth in Newton-le-Willows
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight your customer service experience. We want to see how you've handled enquiries and resolved issues in the past, so share specific examples that showcase your skills!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and approachability. Use clear language and a friendly tone to reflect the supportive work culture we value at StudySmarter.
Tailor Your Application: Don’t just send out the same application everywhere! Take the time to tailor your application to our job description. Mention how your skills align with the role of Customer Service Coordinator and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Speedy Hire Plc
✨Know the Company Inside Out
Before your interview, take some time to research Speedy Hire Plc. Understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Showcase Your Listening Skills
As a Customer Service Coordinator, excellent listening skills are crucial. During the interview, make sure to actively listen to the questions being asked. Nod, maintain eye contact, and paraphrase questions if needed to demonstrate your understanding.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer service challenges. Think of examples from your past experiences where you successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Your Teamwork Abilities
Since the role involves engaging with internal teams, highlight your ability to work collaboratively. Share examples of how you've worked with others to resolve customer concerns or improve service delivery, showcasing your commitment to maintaining long-term relationships.