At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Speedy, the UK's leading hire provider with a focus on innovation and teamwork.
- Benefits: Life assurance, pension scheme, 95% discounts, and career development opportunities.
- Other info: Flexible working arrangements and a commitment to employee wellbeing.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Speedy are the UK’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here’s what you’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we offer:
- Life assurance
- Pension Scheme
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller - Hybrid & Career Growth in Manchester employer: Speedy Hire Plc
Speedy is an exceptional employer, offering a dynamic work environment in Manchester where employees can thrive in their careers. With a strong focus on employee wellbeing, flexible working arrangements, and comprehensive training opportunities, Speedy prioritises personal and professional growth while fostering a culture of inclusivity and support. The extensive benefits package, including discounts, health plans, and a commitment to work-life balance, makes Speedy a standout choice for those seeking meaningful employment in the hire industry.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller - Hybrid & Career Growth in Manchester
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, especially their commitment to customer service and employee wellbeing. This will help you tailor your conversations during interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your communication skills! As a Hire Controller, you'll need to liaise with various teams. Role-play common scenarios with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're proactive and serious about joining the Speedy team. Don’t wait too long; get your application in early!
We think you need these skills to ace Hire Controller - Hybrid & Career Growth in Manchester
Some tips for your application 🫡
Show Off Your Organisational Skills:As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly:Strong communication is key in this role. When writing your application, be clear and concise. Use straightforward language and make sure to express your enthusiasm for the position and how you can contribute to the team.
Tailor Your Experience:If you've worked in the hire industry or a similar role, don’t just list your duties. Tailor your application to showcase relevant experiences that align with the job description. This will help us see how you fit into our team.
Apply Early!:We recommend applying as soon as possible since we might close the vacancy early if we get a lot of applications. Head over to our website to submit your application and take the first step towards joining our fantastic team!
How to prepare for a job interview at Speedy Hire Plc
✨Know Your Stuff
Before the interview, make sure you understand the hire process inside out. Familiarise yourself with the tools and equipment Speedy offers, as well as their customer service approach. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Hire Controller, you'll need to communicate effectively with various teams. Practice articulating your thoughts clearly and confidently. Consider preparing examples of how you've successfully built relationships in previous roles, as this will highlight your ability to connect with others.
✨Demonstrate Organisational Skills
Being organised is key in this role. Think of specific instances where you've managed multiple tasks or projects simultaneously. During the interview, share these examples to illustrate your ability to keep everything running smoothly, especially when liaising with stock teams and drivers.
✨Embrace the Learning Mindset
Speedy values commitment to learning and development. Be ready to discuss how you’ve pursued personal growth in your career. Whether it’s through training, workshops, or self-study, showing that you’re eager to learn will resonate well with the interviewers.
