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- Tasks: Lead a dynamic team and manage our busy depot in Park Royal.
- Company: Speedy, the UK's leading hire provider with a focus on customer service.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Why this job: Join a company that prioritises work-life balance and career progression.
- Qualifications: Experience in team management and customer-focused roles, preferably in hire or engineering.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Job Introduction
Flexible hours available this includes job shares/amended hours, we will consider all. Offering a work/life balance is of great importance to Speedy!
Role - Regional Service Centre Manager
Location - Park Royal, London
Days of work - Mon - Fri, Times 07:30 - 17:00 42 hours per week
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
We are looking for an experienced and knowledgeable Regional Service Centre Manager, preferably with a background in hire or engineering to manage our busy depot in Park Royal, London.
As a RSC+ Manager you will ensure that the customer is at the heart of everything we do, you will proactively manage the team, have the independence of running your own depot, drive the business forward and continue to deliver the first-class customer service that makes Speedy the best in our sector!
What you'll need:
- Experience in managing a team
- Customer focused
- Excellent communication and organisational skills
- Ability to prioritise workload and work under pressure to strict deadlines
- Demonstrate understanding and experience of managing Health and Safety practices at work
- Ability to understand and work with profit and loss accounts and budgets
- Capability to take ownership and responsibility
- Ability to adapt to individual and operational change in a diverse and fast-paced organisation
- PC literate
- General knowledge of the construction industry and trades including products
- Previous experience of the hire process would be an advantage
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver
- Driving licence
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry-leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Regional Service Centre Manager in London employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Service Centre Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Speedy. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching Speedy and its values. Understand their commitment to customer service and work-life balance, and think of examples from your experience that align with these principles.
✨Tip Number 3
Showcase your leadership skills during the interview. Be ready to discuss how you’ve successfully managed teams in the past and how you prioritise customer satisfaction while driving business results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Speedy team.
We think you need these skills to ace Regional Service Centre Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Service Centre Manager role. Highlight your experience in managing teams and any relevant background in hire or engineering. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can drive our business forward. Keep it concise but impactful – we love a good story!
Showcase Your Skills: Don’t forget to showcase your excellent communication and organisational skills in your application. Mention specific examples of how you’ve prioritised workloads and managed health and safety practices in previous roles. We’re all about that detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, plus you’ll get all the latest updates on your application status. Let’s get you on board with us at Speedy!
How to prepare for a job interview at Speedy Hire Plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the hire industry and the specific services Speedy offers. Familiarise yourself with their products and how they stand out in the market. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Regional Service Centre Manager, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will highlight your leadership capabilities.
✨Customer Focus is Key
Speedy places a strong emphasis on customer service. Be ready to discuss how you've put customers at the heart of your previous roles. Share specific instances where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with their values.
✨Prepare for Practical Scenarios
Expect to face situational questions that assess your problem-solving skills and ability to work under pressure. Think about challenges you've faced in previous roles, particularly related to health and safety or managing budgets, and how you overcame them. This will demonstrate your readiness for the fast-paced environment at Speedy.