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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a wide range of tools and equipment.
- Benefits: 26 days holiday, competitive salary, and opportunities for personal development.
- Why this job: Join a dynamic team and build relationships while making a real impact on customer service.
- Qualifications: Strong organisational and communication skills; driving license preferred.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location - Kilmarnock
Working Hours - Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here's what you'll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver
What we offer: 26 days holiday (plus
Hire Controller in Kilmarnock employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller in Kilmarnock
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Hire Controller, you'll need to build relationships and coordinate with various teams. Role-play common scenarios with a friend or family member to boost your confidence before the interview.
✨Tip Number 3
Show off your organisational skills! Prepare a few examples from your past experiences where you successfully managed multiple tasks or projects. This will demonstrate your ability to handle the fast-paced environment at Speedy.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining the Speedy team.
We think you need these skills to ace Hire Controller in Kilmarnock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Hire Controller role. Highlight your organisational skills and any relevant experience in the hire industry or similar roles. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your communication skills and explain why you're passionate about the role. Let us know how you can contribute to our customer service excellence.
Showcase Your Adaptability: In your application, give examples of how you've adapted to changes in previous roles. We love candidates who can think on their feet and adjust to new challenges, so don’t hold back on sharing those stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Speedy!
How to prepare for a job interview at Speedy Hire Plc
✨Know Your Hire Industry
Familiarise yourself with the hire industry, especially Speedy's offerings. Understand the tools and equipment they provide, as well as their customer service approach. This knowledge will help you demonstrate your passion for the role and show that you're ready to hit the ground running.
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to juggle multiple tasks. Prepare examples from your past experiences where you've successfully managed competing priorities or streamlined processes. This will highlight your organisational skills and adaptability, which are crucial for the role.
✨Communicate Clearly and Confidently
Practice your verbal and written communication skills before the interview. Be ready to discuss how you would liaise with different departments and ensure customer satisfaction. Clear communication is key in this role, so showing that you can articulate your thoughts effectively will impress the interviewers.
✨Demonstrate Your Commitment to Learning
Speedy values employees who are eager to learn and develop. Share instances where you've taken the initiative to improve your skills or knowledge in previous roles. This will show that you're not just looking for a job, but are genuinely interested in growing within the company.
