At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy is the UK's leading hire provider with a vast range of tools and equipment.
- Benefits: Enjoy 26 days holiday, life assurance, pension scheme, and discounts across the Speedy brand.
- Why this job: Join a supportive team focused on career growth and work-life balance in a dynamic environment.
- Qualifications: Strong organisational and communication skills; driving license and relevant experience preferred.
- Other info: Flexible working arrangements available to suit your lifestyle.
The predicted salary is between 22871 - 28859 £ per year.
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location - Sunderland
Working Hours - Monday to Friday - 42 hours per week - 7:30 - 17:00
Salary - £28,589 per annum pro rata
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here's what you'll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry and Speedy's specific offerings. Understanding the tools and equipment they provide will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your organisational and communication skills through examples from your previous roles. Be prepared to discuss how you've successfully managed customer relationships and coordinated processes, as these are key aspects of the Hire Controller position.
✨Tip Number 3
Network with current or former employees of Speedy, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Be ready to discuss your adaptability and commitment to learning. Prepare examples that showcase how you've embraced change in past roles, as this aligns with Speedy's focus on development and their ESG strategy.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or operational roles within the hire industry. Emphasise your organisational and communication skills, as these are crucial for the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have successfully built relationships in previous roles and how you can contribute to Speedy's customer service excellence.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Hire Controller.
How to prepare for a job interview at Speedy Hire Plc
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few scenarios where you effectively communicated with customers or team members to resolve issues.
✨Demonstrate Adaptability
The hire industry can be unpredictable, so showing that you can adapt to changing situations is crucial. Think of instances where you had to adjust your plans or approach quickly and how that benefited the outcome.
✨Familiarise Yourself with the Company
Research Speedy and its services thoroughly. Understanding their operations, values, and commitment to customer satisfaction will help you align your answers with what they are looking for in a Hire Controller.