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- Tasks: Coordinate the hire process, ensuring customer satisfaction from order to delivery.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and equipment.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Why this job: Join a dynamic team and develop your skills in a supportive environment.
- Qualifications: Strong organisational and communication skills; driving license preferred.
- Other info: Flexible working arrangements and clear career progression opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
Speedy are the UK\’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
Job Title – Hire Controller
Location – Wellington
Working Hours – Mon – Fri, 07:30 – 17:00 – 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they\’re satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
For us to help you on your journey to success, here\’s what you\’ll need:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
What we offer:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities. Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles withinThe Speedy Group UK&I may require a DBS, Credit or Security Clearance Check.The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Hire Controller employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and operations. Think about how your skills align with the role of Hire Controller and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Hire Controller
Some tips for your application 🫡
Show Off Your Organisational Skills: As a Hire Controller, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from your past experiences to show how you’ve successfully managed similar responsibilities.
Communicate Clearly: Strong communication is key in this role. When writing your application, keep your language clear and concise. Don’t forget to showcase your verbal and written communication skills through your examples!
Tailor Your Application: Make your application stand out by tailoring it to the job description. Mention your adaptability and commitment to learning, as these are crucial for the Hire Controller position. Show us why you’re the perfect fit!
Apply Early!: We recommend applying as soon as possible since we might close the vacancy early if we get a lot of applications. Head over to our website and submit your application promptly to ensure you don’t miss out on this opportunity!
How to prepare for a job interview at Speedy Hire Plc
✨Know Your Stuff
Before the interview, make sure you understand the hire industry and Speedy's role in it. Familiarise yourself with their services, tools, and customer service approach. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Hire Controller, you'll need to communicate effectively with various teams. During the interview, practice clear and concise communication. Use examples from your past experiences to demonstrate how you've successfully built relationships and resolved issues.
✨Be Organised and Adaptable
Highlight your organisational skills by discussing how you manage multiple tasks or projects. Be ready to share examples of how you've adapted to changes in a fast-paced environment, as this is crucial for coordinating the hire process efficiently.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. This shows your enthusiasm and helps you determine if Speedy is the right fit for you. Consider asking about their ESG strategy or opportunities for career progression within the company.
