At a Glance
- Tasks: Coordinate the hire process, ensuring customer satisfaction and smooth operations.
- Company: Join Speedy, the UK's top hire provider with a vast range of tools and equipment.
- Benefits: Enjoy 26 days holiday, life assurance, discounts, and flexible working options.
- Other info: Opportunities for training and development, plus a commitment to diversity and inclusion.
- Why this job: Be part of a supportive culture focused on career growth and work-life balance.
- Qualifications: Strong organisational and communication skills; previous hire industry experience preferred.
The predicted salary is between 30000 - 42000 £ per year.
Hire Controller
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location
Peterlee
Working Hours
Mon - Fri, 07:30 - 17:00 - 42 hours per week
Based in the depot, the Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
What you’ll need
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving licence
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
What we offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Hire Controller in Peterlee employer: Speedy Hire Plc
Speedy is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and development. With a commitment to work-life balance, flexible working arrangements, and extensive training opportunities, employees in Peterlee can thrive in their roles while enjoying generous benefits such as 26 days of holiday, a pension scheme, and significant discounts across the Speedy brand. Join us to be part of a diverse team where your contributions are valued and career progression is clearly mapped out.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Peterlee
✨Tip Number 1
Familiarise yourself with the hire industry, especially the tools and equipment that Speedy offers. Understanding the products will help you communicate effectively with customers and build strong relationships.
✨Tip Number 2
Practice your organisational skills by managing mock hire processes. This could involve creating a timeline for order fulfilment or simulating communication with different departments to ensure smooth operations.
✨Tip Number 3
Enhance your adaptability by engaging in role-playing scenarios where you handle unexpected customer requests or issues. This will prepare you for the dynamic environment of a Hire Controller.
✨Tip Number 4
Network with professionals in the hire industry through LinkedIn or local events. Building connections can provide insights into the role and may even lead to referrals for the position at Speedy.
We think you need these skills to ace Hire Controller in Peterlee
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and required skills for the Hire Controller position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in sales or operational roles within the hire industry. Emphasise your organisational and communication skills, as these are crucial for the role.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how you have successfully built relationships and coordinated processes in previous roles, demonstrating your adaptability and commitment to customer satisfaction.
Proofread Your Application:Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Hire Controller.
How to prepare for a job interview at Speedy Hire Plc
✨Showcase Your Organisational Skills
As a Hire Controller, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, ensuring everything ran smoothly.
✨Communicate Clearly and Confidently
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Consider preparing a few scenarios where you effectively communicated with customers or team members to resolve issues.
✨Demonstrate Adaptability
The hire industry can be unpredictable, so showing that you can adapt to changing situations is crucial. Think of instances where you had to adjust your plans or approach quickly and how that benefited the outcome.
✨Express Your Commitment to Learning
Speedy values personal development, so be ready to discuss how you plan to grow within the company. Share any relevant training or courses you've completed and express your enthusiasm for ongoing learning and development opportunities.
