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For Companies At a Glance
- Tasks: Lead and inspire a high-performing team to deliver exceptional customer service.
- Company: Join Speedy Hire, a leader in the hire industry with a focus on teamwork and development.
- Benefits: Enjoy 26 days holiday, flexible working, and discounts across the Speedy brand.
- Other info: Embrace a diverse and inclusive workplace with clear career progression opportunities.
- Why this job: Make a real impact by shaping team culture and driving performance.
- Qualifications: Experience in team leadership and strong coaching skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity has arisen for a Team Manager to lead, coach, and develop a high‑performing team, ensuring the delivery of exceptional service to both internal and external customers. This is a hands‑on leadership role where you will take full ownership of team performance, drive engagement, and shape a positive, professional culture. You will play a key role in influencing behaviours, improving processes, and ensuring your team consistently meets and exceeds expectations.
Key Responsibilities
- Lead, motivate, and manage a team to deliver outstanding customer service
- Provide day‑to‑day direction, guidance, and support to team members
- Coach and develop individuals through regular feedback, training, and performance reviews
- Conduct appraisals, manage performance, and handle disciplinary matters where required
- Monitor team performance against KPIs, identifying areas for improvement and implementing solutions
- Drive a culture of accountability, teamwork, and continuous improvement
- Build strong relationships with internal stakeholders and external customers
- Ensure workloads are effectively planned, prioritised, and delivered within deadlines
- Act as a role model for professionalism, customer focus, and company values
- Support the delivery of the ESG Strategy - Decade to Deliver
What We're Looking For
- Proven experience leading, motivating, and managing a team, with the ability to influence and engage stakeholders
- Strong coaching and development skills with a track record of improving team performance
- Confident decision‑maker with a proactive and solutions‑focused approach
- Excellent organisational and communication skills
- Strong customer service experience, both internally and externally
- Ability to build and maintain strong client relationships
- Experience using systems such as Axapta, On‑Guard, and Microsoft Office
- Ability to prioritise workload and perform under pressure to meet deadlines
- Previous experience within the hire industry is desirable
Training and Development
We will provide everything you need to succeed in this role. You will benefit from full on‑the‑job training, supported by dedicated product and system training teams. We are committed to employee development and offer tailored learning programmes to support your career progression.
Work Life Balance
Speedy operates an industry‑leading Work Life Balance initiative, demonstrating our commitment to colleague wellbeing. We actively support flexible and hybrid working arrangements, including flexible start and finish times, shorter working days, term‑time hours, and job share opportunities.
What We Offer
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop - discounts and offers across a wide range of retailers
- Green Commute Initiative - cycle to work scheme
- PAM Employee Assistance Programme (EAP) - free and confidential support and counselling
Speedy also offers a Career Line of Sight, providing clear visibility of progression opportunities and career pathways within the organisation. Speedy is an equal opportunity employer. We embrace diversity in all its forms and are committed to creating an inclusive environment where everyone can do their best work. All applicants will be considered without regard to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity, or disability. All roles require proof of right to work in the UK prior to the start of employment.
Team Leader Glasgow employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their team and customers. This will help you tailor your answers and show that you're a great fit for their vibe.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or solved a problem. We want to hear about your hands-on experience, so be ready to share those moments that showcase your skills.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest in the role by asking about team dynamics, performance metrics, and how they support employee development. It’s a two-way street, and we want to see your curiosity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenge of leading a high-performing group.
We think you need these skills to ace Team Leader Glasgow
Some tips for your application 🫡
Show Your Leadership Skills: When you're writing your application, make sure to highlight your experience in leading and motivating teams. We want to see how you've influenced others and driven performance in previous roles.
Be Specific About Your Achievements: Don't just list your responsibilities; share specific examples of how you've improved team performance or customer service. We love numbers, so if you can quantify your success, even better!
Tailor Your Application: Make sure your application speaks directly to the job description. Use similar language and keywords that we’ve included, so it’s clear you understand what we’re looking for in a Team Leader.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Speedy Hire Plc
✨Know Your Team Leadership Skills
Make sure you can clearly articulate your experience in leading and motivating teams. Prepare specific examples of how you've influenced team performance and driven engagement in previous roles. This will show that you understand the key responsibilities of the Team Leader position.
✨Demonstrate Coaching Abilities
Be ready to discuss your coaching and development strategies. Think of instances where you've provided feedback or conducted appraisals that led to improved performance. This will highlight your ability to nurture talent and build a high-performing team.
✨Showcase Your Customer Service Focus
Prepare to share examples of how you've delivered exceptional customer service, both internally and externally. Discuss how you've built strong relationships with stakeholders and how this has positively impacted team performance and customer satisfaction.
✨Emphasise Organisational Skills
Since the role requires effective workload planning and prioritisation, be ready to explain how you manage tasks under pressure. Share techniques or tools you use to ensure deadlines are met while maintaining quality service, which is crucial for the Team Leader role.