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- Tasks: Coordinate the hire process, ensuring customer satisfaction and efficient operations.
- Company: Speedy, the UK's leading hire provider with a diverse range of tools and services.
- Benefits: 26 days holiday, life assurance, pension scheme, and 95% discount across Speedy brand.
- Why this job: Join a dynamic team and make a real impact in customer service and operations.
- Qualifications: Strong organisational and communication skills; driving license preferred.
- Other info: Flexible working arrangements and clear career progression opportunities available.
The predicted salary is between 30000 - 42000 £ per year.
Speedy are the UK's leading hire provider with the widest range of tools, specialist hire equipment, plant and support services - everything for every job!
Location: Glasgow
Working Hours: Mon - Fri, 07:30 - 17:00 - 42 hours per week
The Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success, as the Hire Controller coordinates the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure the needs of the customer are met and that they're satisfied with our service.
On a day-to-day basis, you can expect to be desk-based, working directly with the other departments, liaising regularly with stock teams, drivers and engineers to ensure minimal delay in fulfilling the needs of the customer with readily available equipment and close contact.
Responsibilities:
- Coordinate the entire hire process from taking the order through to delivery and collection, liaising with every part of the depot to ensure customer needs are met and high service levels are achieved.
- Work with other departments, stock teams, drivers and engineers to ensure minimal delay in fulfilling customer needs with readily available equipment.
- Maintain strong relationships with customers and internal teams to support efficient operations and sales.
Qualifications:
- Strong organisational skills
- Strong communication skills both verbally & written
- Adaptability
- Commitment to learn and develop
- Driving license
- Previous experience working within the hire industry or similar sales or operational role
- Ability to support your business unit/team to deliver our ESG Strategy - Decade to Deliver.
Benefits:
- 26 days holiday (plus bank holidays)
- Life assurance
- Pension Scheme
- Canteen facilities
- 95% discount across the Speedy brand
- Opportunities for training, development and career progression
- Voluntary Health Cash Plan
- My Staff Shop: discounts and offers for shopping etc. across many suppliers
- Green Commute Initiative: Work scheme for cycling
- PAM - Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Speedy operates an industry leading Work Life Balance initiative, demonstrating our commitment to reducing core contracted hours, supporting colleague wellbeing, and identifying more balanced work patterns for our colleagues which is a huge step in realising our ambition of putting our People First. Talk to us about a range of hybrid and flexible working arrangements to suit your needs including flexible start/finish times, shorter days, term time hours and job share opportunities.
Speedy offer a Career Line of Sight which enables a detailed understanding of the route to progression and growth within the Speedy Group.
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
Asset & Fulfilment Operative in Glasgow employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset & Fulfilment Operative in Glasgow
✨Tip Number 1
Get to know the company! Research Speedy and understand their values, services, and culture. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and operations. Think about how your skills align with the role of Hire Controller and be ready to share examples from your past experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the Speedy team. Don’t wait too long, though – apply as soon as you can!
We think you need these skills to ace Asset & Fulfilment Operative in Glasgow
Some tips for your application 🫡
Show Off Your Organisational Skills: As an Asset & Fulfilment Operative, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills. Use examples from past experiences where you successfully managed several responsibilities at once.
Communicate Clearly: Strong communication is key in this role. When writing your application, be clear and concise. Avoid jargon and make sure your points are easy to understand. This will show us that you can communicate effectively with customers and team members.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Hire Controller role. Mention your relevant experience in the hire industry or similar roles to catch our attention.
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Speedy Hire Plc
✨Know the Company Inside Out
Before your interview, take some time to research Speedy and its operations. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Hire Controller, strong communication is key. Prepare examples of how you've successfully communicated with customers or team members in the past. Be ready to demonstrate your ability to build relationships and resolve issues during the interview.
✨Demonstrate Organisational Skills
Think of specific instances where your organisational skills made a difference in your previous roles. Whether it was coordinating schedules or managing multiple tasks, be prepared to share these examples to highlight your suitability for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows that you're not just interested in the job, but also in how you can contribute to the team and grow within the company. It’s a great way to leave a lasting impression!
