At a Glance
- Tasks: Join us as an Apprentice Hire Controller, coordinating the hire process and ensuring customer satisfaction.
- Company: Speedy is the UK's leading hire provider, offering a wide range of tools and support services.
- Benefits: Enjoy life assurance, a pension scheme, 26 days holiday, and discounts across the Speedy brand.
- Why this job: Be part of a dynamic team, learn on the job, and contribute to our digital transformation.
- Qualifications: GCSE or equivalent in Maths and English Grade 2/Grade E required; enthusiasm for learning is essential.
- Other info: This role includes a structured 15-month training programme with experienced colleagues and a specialist provider.
Apprentice Hire Controller – Haydock – Monday to Friday – 07:30 – 17:00 – 37.5 hours per week
Speedy are the UK\’s leading hire provider with the widest range of tools, specialist hire equipment, plant and support services – everything for every job!
We are looking to recruit an Apprentice Hire Controller to work to work within our Speedy Solutions department. The Hire Controller is a vital part of operations on the front line of sales and customer service. Relationship building is the key to success as the Hire Controller coordinates the entire hire process from taking the initial order through to delivery and collection. They liaise with every part of the depot to ensure the needs of the customer are met and that they\’re satisfied with our service.
As an Apprentice Hire Controller at Speedy, you will take part in our structured 15 month training programme studying the new Level 2 Hire Controller apprenticeship standard and completing the associated end point assessment (EPA). During this time you will be trained by our experienced colleagues along with working with our specialist apprenticeship provider.
What are we looking for?
We are looking for Apprentices who:
- Are willing to develop and be customer focused
- Are comfortable working with technology and are keen to be a part of Speedy`s digital transformation
- Have good IT skills
- Can be adaptable and multi-task
- Have good organisational skills
- Want to work as part of a team
- Show good communication skills – both written and verbal
- Have an interest in engineering/construction/customer service/hire industry
- Love to learn and expand their knowledge
- Are willing to embark on apprenticeship qualification
- Are ambitious and driven
- Ability to support your business unit/team to deliver our ESG Strategy – Decade to Deliver.
**You must hold at least GCSE or equivalent Maths and English Grade 2/Grade E above in order to be considered for this role.**
What we offer:
- Life assurance
- Pension Scheme
- 26 days holiday (plus bank holidays)
- Free onsite parking
- Canteen facilities
- 95% discount across the Speedy brand.
- My Staff Shop: discounts and offers for shopping etc. across many suppliers.
- Green Commute Initiative: Work scheme for cycling
- PAM – Employee Assistance Program (EAP): Offers free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management
Please be aware Speedy reserves the right to close our vacancies earlier than the listed date if we have received a high level of applications. We would recommend that if you wish to be considered that you complete the application as promptly as possible.
Please be aware that some roles within The Speedy Group UK&I may require a DBS, Credit or Security Clearance Check. The Speedy Group is an equal opportunity employer where we embrace diversity in all its forms and fostering an inclusive environment for all people to do the best work of their lives with us.
Link below to our policies in line with our ESG Governance.
https://www.speedyservices.com/esg/governance
All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status. All roles within The Speedy Group require proof of right to work in the UK by the start of employment.
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Apprentice Hire Controller employer: Speedy Hire Plc
Contact Detail:
Speedy Hire Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Hire Controller
✨Tip Number 1
Familiarise yourself with the hire industry and Speedy's services. Understanding the tools and equipment they offer will help you engage in meaningful conversations during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to build relationships, which is crucial for the Hire Controller position.
✨Tip Number 3
Be ready to discuss your adaptability and organisational skills. Think of specific instances where you've managed multiple tasks or adapted to changes quickly, as these traits are essential for the fast-paced environment at Speedy.
✨Tip Number 4
Express your eagerness to learn and grow within the company. Mention your interest in the apprenticeship programme and how it aligns with your career goals, showing that you're committed to developing your skills in the hire industry.
We think you need these skills to ace Apprentice Hire Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Apprentice Hire Controller position. Highlight key skills such as customer focus, adaptability, and good communication.
Tailor Your CV: Make sure your CV reflects the skills and experiences relevant to the role. Emphasise any previous customer service experience, IT skills, or teamwork that aligns with what Speedy is looking for.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship and how your background makes you a suitable candidate. Mention your willingness to learn and adapt, as well as your interest in the hire industry.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Speedy Hire Plc
✨Show Your Customer Focus
As an Apprentice Hire Controller, you'll be at the forefront of customer service. Be prepared to discuss how you've previously built relationships with customers or how you would approach customer interactions. Highlight your willingness to learn and adapt to meet customer needs.
✨Demonstrate Your Tech Savviness
Speedy is keen on digital transformation, so make sure to mention any experience you have with technology or software relevant to the role. If you’ve used any tools for organisation or communication, share those experiences to show you're comfortable with tech.
✨Emphasise Teamwork Skills
The role requires working closely with various teams. Prepare examples of how you've successfully collaborated in a team setting. Discuss your ability to communicate effectively and how you contribute to a positive team environment.
✨Express Your Ambition to Learn
Since this is an apprenticeship, showing your eagerness to learn and grow is crucial. Talk about your interest in the hire industry and any steps you've taken to expand your knowledge, whether through research, courses, or relevant experiences.