Job Description Salary: up to £35,000 basic (DOE) Bonus: Up to £4,000 per annum (up to £1,000 per quarter) Hours: Mon Fri 8.30am 5.30pm Annual Leave: 25 days plus 8 bank holidays Travel: Occasional travel may be required to branches across the network (as when required) About the role To support our nationwide network of Franchisees and branch managers. In this role, you will ensure that our key systems including TMS, HubSpot, FAME, and ZoomInfo are effectively adopted and utilised, while also delivering insights that drive operational performance and strategic decision-making. You will play a vital role in onboarding and training new Sales Colleagues, Customer Service Advisorsand operations staff, promoting best practices across the network, and supporting Franchisees in using data and systems to grow their businesses and maintain operational excellence. What You ll Do Support Adoption: Be the go-to contact for franchisees and branch managers, providing day-to-day support and guidance on key business systems (TMS, HubSpot CRM, FAME, ZoomInfo) to ensure ...