At a Glance
- Tasks: Manage customer inquiries and support the sales team in a fast-paced logistics environment.
- Company: Join Speedy Freight, a growing logistics company revolutionising same-day delivery.
- Benefits: Enjoy hybrid working, training opportunities, and wellbeing programmes.
- Other info: Great career growth potential in an exciting industry.
- Why this job: Be part of a dynamic team making a real difference in logistics across the UK and Europe.
- Qualifications: Confident phone manner and a strong focus on customer service.
The predicted salary is between 24000 - 30000 € per year.
Speedy Freight is seeking a Customer Service Representative based in Exeter. Join a growing logistics company offering same-day delivery solutions across the UK and Europe.
Your role encompasses taking bookings, managing customer inquiries, and supporting the sales team in a dynamic environment.
The ideal candidate has a confident phone manner and is customer-focused.
This position includes the opportunity for training, hybrid working, and benefits like company pension and wellbeing programs.
Customer Service Advisor - Hybrid Logistics (Exeter) in Devon employer: Speedy Freight
Speedy Freight is an excellent employer that values its employees by providing a supportive work culture and opportunities for professional growth within the logistics sector. With hybrid working options, comprehensive training, and benefits such as a company pension and wellbeing programmes, employees can thrive in a dynamic environment while contributing to innovative same-day delivery solutions across the UK and Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor - Hybrid Logistics (Exeter) in Devon
✨Tip Number 1
Get to know the company! Research Speedy Freight and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your phone skills! Since the role requires a confident phone manner, try role-playing with friends or family. This will help you feel more comfortable handling customer inquiries and bookings when it counts.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and what it takes to succeed as a Customer Service Advisor at Speedy Freight.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows that you're proactive and serious about joining the Speedy Freight team. Don't miss out!
We think you need these skills to ace Customer Service Advisor - Hybrid Logistics (Exeter) in Devon
Some tips for your application 🫡
Show Your Customer Focus:When writing your application, make sure to highlight your customer service experience. We want to see how you've handled inquiries and bookings in the past, so share specific examples that showcase your skills.
Be Confident and Clear:Since this role involves a lot of communication, it's important to convey your confident phone manner in your written application. Use clear and concise language to demonstrate your ability to communicate effectively.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention your interest in logistics and how you can contribute to Speedy Freight's mission of providing excellent same-day delivery solutions.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Speedy Freight
✨Know Your Logistics
Familiarise yourself with the logistics industry, especially same-day delivery solutions. Research Speedy Freight and understand their services, values, and what sets them apart from competitors. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past. Think about specific situations where you demonstrated a customer-focused approach, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Practice Your Phone Manner
Since the role requires a confident phone manner, practice speaking clearly and professionally over the phone. You could even role-play with a friend or family member to simulate real customer interactions. This will help you feel more at ease during the interview and showcase your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and the team you'll be working with. This not only shows your enthusiasm for the position but also helps you determine if the company is the right fit for you.
