At a Glance
- Tasks: Coordinate transport operations and ensure timely delivery of goods while maintaining excellent customer service.
- Company: Dynamic logistics company in Leicester with a focus on efficiency and teamwork.
- Benefits: Competitive salary, performance bonuses, private healthcare, and free parking.
- Other info: Full training provided; flexible shifts and opportunities for overtime.
- Why this job: Join a fast-paced environment and make a real impact in logistics operations.
- Qualifications: Strong organisational skills; experience in logistics is a bonus but not essential.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a dedicated and detail-oriented Transportation Operations Coordinator/Account Manager to join our logistics operations. The ideal candidate will possess strong organisational skills and the ability to communicate effectively with various stakeholders. This role is crucial in ensuring the smooth transportation of goods, maintaining high standards of customer service, and driving efficiency within our logistics processes.
Duties
- Coordinate and manage all business collections with end to end responsibility, ensuring timely delivery of goods.
- Develop and maintain relationships with carriers, suppliers and customers to facilitate effective communication.
- Utilise logistics software and tools to track and monitor shipments in real time.
- Drive improvements in processes through problem-solving.
- Communicate effectively with team members and external partners to resolve any issues that may arise during transportation.
- Organise schedules for shipments, ensuring compliance with all regulations and company policies.
- Monitor emails and incoming calls to provide effective customer service.
- Maintain accurate records of transportation activities, including logs and records.
- Identify areas for improvement and implement strategies to increase efficiency.
- Perform any other duties as reasonably required to achieve the companies objectives.
Requirements
- Ability to switch gears seamlessly and remain laser-focused under pressure, effectively managing multiple priorities during periods of high workload to meet strict deadlines.
- Previous experience in logistics or transport is a bonus but not essential (full training provided).
- If you’ve worked in environments where you’ve had to juggle multiple priorities, deliver excellent customer service, and stay calm under pressure (for example hospitality, retail, call centres or operations), we’d love to hear from you.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Outlook and Excel for effective communication and reporting.
- Excellent communication skills in English, both written and verbal.
- A customer service-oriented mindset with a focus on meeting client needs.
- Attention to detail and accuracy in record keeping.
- Flexible to support the business during busy periods through overtime.
- Problem-solving skills with the ability to think quickly on your feet.
- Ability to drive initiatives that enhance efficiency within the transportation process.
Shift Pattern
Rotating each week: 07:00 - 15:00 and 12:00 - 20:00.
This is an exciting opportunity for someone who is passionate about logistics and enjoys working in a dynamic environment. If you are ready to take on the challenge of coordinating transportation operations, apply now!
Benefits
- Performance related bonus
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Overtime
Transport Operations Coordinator in Leicester employer: Speedel
Join a forward-thinking logistics company in Leicester, where we prioritise employee growth and a supportive work culture. As a Transport Operations Coordinator, you'll benefit from a competitive salary, performance-related bonuses, and comprehensive healthcare, all while working in a dynamic environment that encourages problem-solving and efficiency. We value our team members and provide opportunities for professional development, making this an excellent place for those looking to build a rewarding career in logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Operations Coordinator in Leicester
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Speedel.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Speedel. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Transport Operations Coordinator in Leicester
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Speedel, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Speedel and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Speedel. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Speedel
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Speedel.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Speedel.
