At a Glance
- Tasks: Coordinate transport operations and ensure timely delivery of goods while maintaining excellent customer service.
- Company: Dynamic logistics company in Leicester with a focus on efficiency and teamwork.
- Benefits: Competitive salary, performance bonuses, private healthcare, and free parking.
- Other info: Full training provided; flexible shifts and opportunities for overtime.
- Why this job: Join a fast-paced environment and make a real impact in logistics operations.
- Qualifications: Strong organisational skills; experience in logistics is a bonus but not essential.
The predicted salary is between 28000 - 30000 £ per year.
We are seeking a dedicated and detail-oriented Transportation Operations Coordinator/Account Manager to join our logistics operations. The ideal candidate will possess strong organisational skills and the ability to communicate effectively with various stakeholders. This role is crucial in ensuring the smooth transportation of goods, maintaining high standards of customer service, and driving efficiency within our logistics processes.
Duties
- Coordinate and manage all business collections with end to end responsibility, ensuring timely delivery of goods.
- Develop and maintain relationships with carriers, suppliers and customers to facilitate effective communication.
- Utilise logistics software and tools to track and monitor shipments in real time.
- Drive improvements in processes through problem-solving.
- Communicate effectively with team members and external partners to resolve any issues that may arise during transportation.
- Organise schedules for shipments, ensuring compliance with all regulations and company policies.
- Monitor emails and incoming calls to provide effective customer service.
- Maintain accurate records of transportation activities, including logs and records.
- Identify areas for improvement and implement strategies to increase efficiency.
- Perform any other duties as reasonably required to achieve the companies objectives.
Requirements
- Ability to switch gears seamlessly and remain laser-focused under pressure, effectively managing multiple priorities during periods of high workload to meet strict deadlines.
- Previous experience in logistics or transport is a bonus but not essential (full training provided).
- If you’ve worked in environments where you’ve had to juggle multiple priorities, deliver excellent customer service, and stay calm under pressure (for example hospitality, retail, call centres or operations), we’d love to hear from you.
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Outlook and Excel for effective communication and reporting.
- Excellent communication skills in English, both written and verbal.
- A customer service-oriented mindset with a focus on meeting client needs.
- Attention to detail and accuracy in record keeping.
- Flexible to support the business during busy periods through overtime.
- Problem-solving skills with the ability to think quickly on your feet.
- Ability to drive initiatives that enhance efficiency within the transportation process.
Shift Pattern
Rotating each week: 07:00 - 15:00 and 12:00 - 20:00.
This is an exciting opportunity for someone who is passionate about logistics and enjoys working in a dynamic environment. If you are ready to take on the challenge of coordinating transportation operations, apply now!
Benefits
- Performance related bonus
- Company pension
- Free parking
- On-site parking
- Private medical insurance
- Overtime
Transport Operations Coordinator in Leicester employer: Speedel
Speedel in Leicester is an excellent employer, offering a vibrant work culture that prioritises teamwork and innovation. Employees benefit from comprehensive training and development opportunities, ensuring personal and professional growth while contributing to the efficiency of logistics operations. With a focus on employee well-being and a supportive environment, Speedel stands out as a rewarding place to build a meaningful career in the logistics sector.
