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- Tasks: Be the friendly face of our hotel, ensuring guests have a memorable experience.
- Company: Join the vibrant Leonardo community with over 55 hotels across the UK & Ireland.
- Benefits: Enjoy flexible hours, special hotel rates, and a supportive work environment.
- Other info: Ongoing training and clear paths for career progression await you!
- Why this job: Make a difference in guests' stays while developing your hospitality skills.
- Qualifications: Passion for customer service and strong organisational skills.
The predicted salary is between 20000 - 25000 ÂŁ per year.
Be Yourself – Be a Bold Team Player – Be Leonardo. Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! The Receptionist will support the smooth running and objectives of the Front Office department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness.
As a Receptionist you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! Working as part of a vibrant team, you’ll be an ambassador for the hotel as the first person our guests will meet. Whilst organising all aspects of the check-in and check-out processes, you’ll be offering guests the real 5-star treatment at our hotel!
If you’re our ideal Receptionist, you will:
- Be passionate to make a difference and eager to bring new ideas to the table
- Be courteous to guests and colleagues at all times
- Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city
- Have top-notch organisational skills
- Be dependable, and a reassuring influence for guests
Some of the perks our Flexible hours receptionist could enjoy include:
- Special rates on Leonardo Hotel rooms across the UK & Europe
- Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
- Talent referral scheme
- Thank You Week: from ice cream trucks to yoga classes and lots in between!
- Wellbeing Calendar
- Ongoing job-related training programmes with clear paths for progression
We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.
Why come join us as a Flexible hours receptionist? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!
Flexible hours receptionist employer: Speedbird Developments Limited
Contact Detail:
Speedbird Developments Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Flexible hours receptionist
✨Tip Number 1
Get to know the hotel and its vibe! Before your interview, check out the Leonardo Hotels website and social media. This way, you can chat about their values and what makes them unique, showing you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel, so role-play with a friend or family member. Work on being warm and friendly, and don’t forget to showcase your organisational skills during the conversation.
✨Tip Number 3
Bring your ideas to the table! Think about how you can enhance guest experiences and share these thoughts during your interview. It shows you're passionate and ready to contribute to the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Flexible hours receptionist
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your warm and friendly personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you can make a difference in our team.
Tailor Your Application: Make sure to tailor your application to the role of a Flexible hours receptionist. Highlight your organisational skills and any experience you have in customer service. We love seeing how your unique experiences align with our hotel’s values!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to showcase your skills and experiences effectively.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Leonardo community!
How to prepare for a job interview at Speedbird Developments Limited
✨Show Your Personality
As a receptionist, your warm and friendly personality is key! Make sure to let that shine through during the interview. Share personal anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company Values
Familiarise yourself with Leonardo Hotels' vision, mission, and values. During the interview, demonstrate how your own values align with theirs. This shows that you’re not just looking for any job, but that you genuinely want to be part of their community.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like a difficult guest or a busy check-in period. Think of examples from your past experiences where you’ve successfully navigated similar challenges, showcasing your organisational skills and ability to stay calm under pressure.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. Inquire about the team dynamics, training opportunities, or how they celebrate successes within the hotel. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.