At a Glance
- Tasks: Plan and manage daily operations for our truck fleet, ensuring efficient delivery.
- Company: Join Speeddrop, a growing transport company with a strong reputation.
- Benefits: Competitive salary, supportive team environment, and opportunities for career growth.
- Other info: Exciting opportunity to grow with a company expanding its services.
- Why this job: Be part of a dynamic team that values customer service and operational excellence.
- Qualifications: Strong organisational skills and attention to detail are essential.
The predicted salary is between 30000 - 40000 £ per year.
About Speeddrop - we are an established business which was formed in October 2015. We started with one van delivering customers goods nationwide, and 10 years on we have grown sustainably to a fleet of 10 HGV’s and 3 Vans with 20 full time staff, operating across the UK and Ireland presently. Alongside our own Trucks, we also operate our own large 30,000sq. ft customs bonded warehouse and intend to move into larger premises again during 2026 to help support the Air and Sea Freight consignments we manage. We are intending to continue growing steadily and develop our range of services to our customers.
We are seeking a detail-oriented and organised Transport Planner / Administrator for the general haulage sector to join our team. The successful candidate will be responsible for planning and managing the day-to-day coordination and administration of our own truck fleet’s work and any outsourced work we undertake maximising vehicle utilisation. The role requires excellent attention to detail, communication, and organisational skills, ensuring that customer shipments are efficiently managed while maintaining high customer service standards and compliance with regulations. The candidate will also be required to liaise directly with their customers and drivers to organise collection and delivery of client’s goods. All this is done via phone and email.
Duties:
- Manage all documentation and planning for the driver’s day to day work.
- Raise jobs in the company’s transport management system, ensuring all costs and revenues are accurately recorded, and Proof of Delivery paperwork is uploaded.
- Maintain and build good relationships with customers and suppliers.
- Provide excellent customer service by responding to emails and calls promptly, tracking shipments, and addressing inquiries.
- You will work closely with drivers, warehouse teams, and management to ensure smooth execution of daily and short-term transport plans.
Requirements:
- Maximise vehicle utilisation while maintaining service and quality standards.
- React to operational changes, delays, and last-minute requirements and to be able to confidently work through a sometimes pressurised situation.
- Communicate accurately.
Transport Planner employer: SPEED DROP GLOBAL LTD
At Speeddrop, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and communication. Our commitment to employee growth is evident through our plans for expansion and the opportunity for Transport Planners to play a crucial role in our continued success. With a focus on maintaining high customer service standards and a friendly atmosphere, we ensure that our staff feel valued and motivated in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry on LinkedIn or at local events. You never know who might have a lead on a Transport Planner role or can give you insider info about companies like Speeddrop.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Understand their fleet operations and customer service approach. This will help you show how your skills align with their needs, making you a standout candidate.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and drivers, being clear and concise is key. Try mock interviews with friends or family to get comfortable with discussing your experience and how it relates to the role.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and take the time to engage with us directly. It shows you're genuinely interested in joining our team at Speeddrop!
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Planner role. Highlight relevant experience in logistics, planning, and customer service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about transport planning and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Attention to Detail:Since this role requires excellent attention to detail, make sure your application is free from typos and errors. Double-check everything before hitting send – we appreciate precision!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SPEED DROP GLOBAL LTD
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of transport planning. Familiarise yourself with the company's operations, especially their fleet management and customer service approach. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your Organisational Skills
Since the role requires excellent organisational skills, be prepared to discuss specific examples from your past experiences where you've successfully managed logistics or coordinated schedules. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Communicate Clearly
As you'll be liaising with customers and drivers, effective communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview to demonstrate your communication skills and engagement.
✨Be Ready for Pressure
The job can be pressurised, so think of scenarios where you've had to react quickly to changes or delays. Share how you handled those situations calmly and effectively. This will reassure them that you can thrive in a fast-paced environment.