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- Tasks: Provide IT support and resolve technical issues for users in an eCommerce project.
- Company: Join a dynamic team in a leading tech environment.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Why this job: Be the first point of contact for tech solutions and make a real difference.
- Qualifications: Bachelor's degree and experience with Microsoft tools and SQL.
- Other info: Work in an Agile team with great career advancement potential.
The predicted salary is between 31427 - 39959 £ per year.
We are looking for Microsoft Support Analysts to work with in eCommerce project.
Job Responsibilities:
- Providing IT Technical IT support to users of services as first point of contact
- Supporting for incident resolution
- Supporting in diagnosing, resolving technical IT problems and incidents management
- Ensuring the delivery of an effective and appropriate service to all service users
- Timely resolution and escalate as appropriate, incidents and requests for service received from service users via email, web form or telephone
- To be a part of a Agile team – Working knowledge of Microsoft SharePoint
- Working knowledge of Microsoft Azure cloud
- Good experience using SQL and Microsoft Excel
- To be a part of a Agile team
- Working experience with API tools / REST API
- Knowledge in using Microsoft SharePoint and Azure cloud
Skills Required:
- Microsoft SQL Server
- Power BI
- Microsoft Office 365
- Microsoft word
- Microsoft Excel
- HTML
- CSS
API Tools:
- Postman
- Ping API
- ReadyAPI
Databases:
- Microsoft SQL Server
- Oracle 10g
Ticketing tools:
- JIRA
- ServiceNow
- Confluence
Desirable:
- Any Payment gateway experience is desirable
- Any e-commerce related experience is desirable
Educational qualification:
- Bachelors degree or above
If you are interested, please apply with your updated CV on or before 26/10/2025
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IT Analyst employer: spectrum-tech
Contact Detail:
spectrum-tech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research common IT Analyst questions and practice your answers. We want you to feel confident and ready to showcase your skills.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with Microsoft SharePoint, Azure, or SQL, make sure to highlight that in conversations. It’s all about making a strong impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the IT Analyst role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your Microsoft support experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our eCommerce project. Keep it friendly and professional – we love a good story!
Show Off Your Technical Skills: Since this role involves a lot of technical support, make sure to mention your experience with SQL, Microsoft SharePoint, and Azure. We’re looking for someone who can hit the ground running, so highlight any relevant projects or tools you've used.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and cover letter!
How to prepare for a job interview at spectrum-tech
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft SharePoint, Azure cloud, and SQL. Be ready to discuss how you've used these tools in past roles, as well as any specific projects you've worked on that relate to eCommerce.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Think about times when you had to escalate incidents and how you managed those situations. This will demonstrate your ability to handle the responsibilities of the role.
✨Familiarise Yourself with Agile Methodologies
Since you'll be part of an Agile team, it’s crucial to understand Agile principles. Be ready to discuss your experience working in Agile environments and how you’ve contributed to team success in previous roles.
✨Practice Common Interview Questions
Anticipate questions related to your technical skills and customer service experience. Practising answers to common interview questions can help you feel more confident and articulate during the actual interview.
