If you enjoy solving IT problems, helping people get back up and running and working across a varied technical environment, this could be a good next step. IT Support Engineer Winchester | £28,000-£35,000 | Fully Onsite You'll join a small IT team supporting a large, family-owned UK home and business moving company. The role is primarily focused on 1st and 2nd line support, dealing with everyday user issues while taking responsibility for keeping systems, devices and services running smoothly. The Role You'll handle a mix of support tickets, walk-up requests and hands-on troubleshooting across the business. Some issues will be straightforward, while others will need you to investigate further and use your own judgement to find a solution. Your responsibilities will include: Providing 1st and 2nd line support to users across the business. Troubleshooting hardware, software, Windows and connectivity issues. Supporting Microsoft 365, Active Directory, Entra ID and Exchange. Setting up user accounts, permissions, email and group policies. Supporting laptops, workstations, printers, mobile devices and telephony. Investigating network and system issues, escalating where needed. Assisting with updates, patching, backups and IT equipment deployments. Maintaining IT asset records and technical documentation. Helping with wider IT systems and infrastructure when required. You'll need to manage competing priorities, communicate clearly with colleagues and take a practical approach to resolving problems. As part of a small team, being organised and comfortable working independently will be important. What We're Looking For You'll need either: At least 24 months' relevant IT experience working with Windows 10/11, Windows Server 2022 and Microsoft 365 cloud environments; or Relevant recognised IT certifications. The Package Monday to Friday, 8:00am-5:00pm 20 days' holiday plus bank holidays Pension available where applicable Occasional travel between sites may be required Apply now or contact Ruby Calver at Spectrum IT Recruitment to find out more. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy
Junior IT Support Engineer in Winchester employer: Spectrum IT Recruitment
Join a leading international managed services provider that values your expertise and offers a fully remote position with the flexibility to maintain a healthy work-life balance. With a strong focus on employee growth, you will have the opportunity to take ownership of high-profile compliance projects while enjoying a supportive work culture that encourages continuous improvement and innovation. The monthly visits to the Milton Keynes office foster collaboration and connection, making this an attractive workplace for those seeking meaningful and rewarding employment.
