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- Tasks: Join us as a Telecoms Provisioning Engineer, configuring SIP and ISDN services for customers.
- Company: Spectrum IT Recruitment connects talent with opportunities in the tech industry.
- Benefits: Enjoy hybrid working, life insurance, private medical cover, and more perks!
- Why this job: Make an impact in a fast-paced environment while solving real-world telecom challenges.
- Qualifications: Bachelor's degree in Telecommunications or equivalent experience; 3+ years in the field required.
- Other info: Work from home three days a week and collaborate with a dynamic team!
The predicted salary is between 40000 - 60000 £ per year.
Southampton HQ 2 times a week - Hybrid
Up to £50,000
This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs pretesting with LECs and Vendors if required
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- Bachelor's degree in Telecommunications or related field or equivalent work experience
- 3+ years' experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits
- Life Insurance - 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- Hybrid Working - 3 Days from Home
- GP Online Assistance Portal
- + Much More
Please click the Apply button to state your interest in this position.
Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Telecoms Provisioning Engineer (, , United Kingdom) employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Provisioning Engineer (, , United Kingdom)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SIP Trunking and MPLS. Having a solid understanding of these concepts will not only boost your confidence but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the telecommunications field, especially those who work with voice provisioning. Attend industry events or join online forums to connect with potential colleagues and learn more about the role and its challenges.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've successfully managed complex situations in previous roles. This is crucial for demonstrating your ability to thrive in a fast-paced environment.
✨Tip Number 4
Research StudySmarter and our company culture. Understanding our values and mission will help you tailor your responses during interviews and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Telecoms Provisioning Engineer (, , United Kingdom)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telecoms Provisioning Engineer. Familiarise yourself with SIP and ISDN services, as well as the specific tasks mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in telecommunications, especially any work with SIP Trunking, Dedicated Circuits, and number provisioning. Use keywords from the job description to ensure your CV aligns with what the company is looking for.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and how your background makes you a perfect fit. Mention specific experiences that demonstrate your problem-solving skills and ability to communicate effectively with customers and teams.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and clearly presented. A polished application reflects professionalism.
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of SIP, ISDN, and other telecom technologies. Be prepared to discuss your experience with T1, DS3, and MPLS installations, as well as any troubleshooting you've done in the past.
✨Demonstrate Communication Skills
Since this role involves a lot of communication with customers and internal teams, practice articulating your thoughts clearly. Think of examples where you've successfully resolved conflicts or communicated complex information effectively.
✨Showcase Problem-Solving Abilities
Be ready to share specific instances where you've had to troubleshoot issues or adapt to unexpected challenges. Employers love candidates who can think on their feet and come up with creative solutions.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to provisioning and configuration. Practice how you would handle test and turn-up calls, especially if things don't go as planned.
