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- Tasks: Provision SIP and ISDN services, configure connectivity models, and troubleshoot issues.
- Company: Join a leading telecoms company based in Southampton with a dynamic work culture.
- Benefits: Enjoy hybrid working, private medical insurance, life insurance, and more perks.
- Why this job: Make an impact in a fast-paced environment while developing your technical skills.
- Qualifications: Bachelor's degree in Telecommunications or equivalent experience; 3+ years in the field required.
- Other info: Security clearance is needed; flexibility for night and weekend work may be required.
The predicted salary is between 36000 - 60000 £ per year.
This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs pretesting with LECs and Vendors if required
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- Bachelor's degree in Telecommunications or related field or equivalent work experience
- 3+ years' experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits
- Life Insurance - 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- Hybrid Working - 3 Days from Home
- GP Online Assistance Portal
- + Much More
Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Locations
Telecoms Provisioning Engineer employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Provisioning Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SIP Trunking and MPLS. Being able to discuss these topics confidently during an interview will show that you have the relevant knowledge and experience.
✨Tip Number 2
Network with professionals in the telecommunications field, especially those who work with voice provisioning. Attend industry events or join online forums to connect with others and gain insights that could help you stand out.
✨Tip Number 3
Prepare for potential technical questions by brushing up on your knowledge of VOIP/SIP and related protocols. Consider doing mock interviews with a friend or mentor to practice articulating your expertise.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of past experiences where you successfully troubleshot issues in a fast-paced environment. This will highlight your ability to adapt and think critically under pressure.
We think you need these skills to ace Telecoms Provisioning Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications, particularly with SIP, ISDN services, and any specific technologies mentioned in the job description. Use keywords from the job listing to ensure your application stands out.
Craft a Strong Cover Letter: Write a cover letter that not only expresses your interest in the Telecoms Provisioning Engineer role but also demonstrates your understanding of the responsibilities. Mention specific experiences where you've successfully managed similar tasks or projects.
Highlight Technical Skills: Clearly outline your technical skills related to VOIP/SIP, TCP/IP, and any other relevant technologies. Provide examples of how you've used these skills in previous roles to solve problems or improve processes.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills required for the role, such as VOIP/SIP, T1, DS3, and MPLS. Brush up on your knowledge of TCP/IP and related technologies, as these will likely come up during the interview.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios you might encounter in the role. Think about how you would handle provisioning issues or troubleshoot connectivity problems, and be ready to explain your thought process clearly.
✨Showcase Your Communication Skills
Since the role involves communicating with customers and internal teams, demonstrate your excellent communication skills. Be clear and concise in your answers, and provide examples of how you've successfully resolved conflicts or communicated complex information in the past.
✨Familiarise Yourself with Security Clearance
As security clearance is required for this position, be prepared to discuss your understanding of its importance and any relevant experience you have. This shows that you take the role seriously and are aware of the responsibilities involved.
