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- Tasks: Join us as a Telecoms Provisioning Engineer, configuring SIP and ISDN services for customers.
- Company: Spectrum IT Recruitment connects talent with exciting opportunities in the tech industry.
- Benefits: Enjoy hybrid working, private medical insurance, life insurance, and more perks!
- Why this job: Make an impact in a fast-paced environment while developing your skills in telecommunications.
- Qualifications: Bachelor's degree or equivalent experience in telecommunications; 3+ years in the field required.
- Other info: Security clearance is needed; be ready to work flexible hours when required.
The predicted salary is between 36000 - 60000 £ per year.
This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs pretesting with LECs and Vendors if required
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- Bachelor's degree in Telecommunications or related field or equivalent work experience
- 3+ years' experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits
- Life Insurance - 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- Hybrid Working - 3 Days from Home
- GP Online Assistance Portal
- + Much More
Please click the "Apply" button to state your interest in this position. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Provisioning Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SIP Trunking and MPLS. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the telecommunications field, especially those who work with Voice Engineering teams. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on your knowledge of TCP/IP, VoIP/SIP, and troubleshooting techniques. Being able to demonstrate your problem-solving skills will be crucial.
✨Tip Number 4
Showcase your communication skills during any interactions with the company. Since the role involves liaising with customers and internal teams, being articulate and professional can leave a lasting impression.
We think you need these skills to ace Telecoms Provisioning Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Telecoms Provisioning Engineer. Familiarise yourself with SIP and ISDN services, as well as the specific tasks mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in telecommunications, especially any work related to SIP Trunking, Dedicated Circuits, and number provisioning. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Strong Cover Letter: Write a cover letter that addresses the key requirements of the role. Mention your experience with T1, DS3, OC3, and other relevant technologies, and explain how your background makes you a suitable candidate for this position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial for this role.
How to prepare for a job interview at Spectrum IT Recruitment
✨Understand the Technical Requirements
Make sure you have a solid grasp of the technical skills required for the role, such as VOIP/SIP, T1, DS3, and MPLS. Be prepared to discuss your experience with these technologies and how you've applied them in previous roles.
✨Showcase Your Problem-Solving Skills
Since the role involves troubleshooting and adapting to changes, be ready to share specific examples of how you've creatively solved problems in a fast-paced environment. Highlight any relevant experiences that demonstrate your ability to think on your feet.
✨Communicate Clearly and Professionally
Effective communication is key in this position. Practice articulating your thoughts clearly and professionally, especially when discussing technical concepts. This will help you convey your ideas effectively to both technical and non-technical stakeholders.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world situations, such as coordinating with customers or troubleshooting during test calls. Think through potential scenarios and how you would approach them to demonstrate your readiness for the role.
