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For Companies At a Glance
- Tasks: Implement and configure software solutions while providing top-notch customer support.
- Company: Join an award-winning company leading the digital payment revolution in retail and hospitality.
- Benefits: Enjoy a competitive salary, career growth, and a supportive work environment with remote options.
- Why this job: Be part of an innovative team transforming industries and enhancing customer experiences.
- Qualifications: Experience in software consultancy, project management, and proficiency in Microsoft Office and SQL required.
- Other info: Work 3 days onsite in Maidenhead with occasional travel to customer sites in the UK and Germany.
The predicted salary is between 44000 - 52000 £ per year.
We are looking for a talented Software / Technical Consultant to join an award-winning software and systems specialist that provides digital payment solutions for the retail and hospitality sectors.
As a Software Consultant, you will implement and configure enterprise software solutions, ensuring seamless integration and optimal performance for customers. You'll manage project scopes, estimate effort, and oversee implementations while providing excellent customer support to build strong relationships and ensure satisfaction.
Your role includes troubleshooting technical challenges, working with IT teams on system connectivity, and optimising software modules for business needs. You will provide project updates to management and contribute to training and mentoring new customers.
Knowledge, Skills & Experience Required
- Proven experience in software implementation or consultancy.
- Project management experience with the ability to work independently.
- Proficiency in Microsoft Office Suite, Visio, CRM tools, and advanced Excel.
- Basic knowledge of SQL and SSRS.
- Strong problem-solving skills and a self-motivated approach.
- Excellent written and verbal communication skills.
- Ability to thrive in a fast-paced, team-oriented environment.
Why Join?
- Work with an industry-leading company at the forefront of digital payment solutions.
- Join an award-winning, innovative team driving transformation in retail and hospitality.
- Competitive salary, career growth opportunities, and a supportive work environment.
Location: Maidenhead. 3 days onsite.
Travel: 25% travel to customer sites in UK & Germany.
Salary: £55,000 to £65,000 + 10% discretionary bonus, pension, etc.
If you're passionate about technology and customer success, we'd love to hear from you! Hit apply to upload your CV or contact Davecarlisle@SpectrumIT.co.uk.
Technical Consultant employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Consultant
✨Tip Number 1
Familiarise yourself with the specific software solutions that the company offers. Understanding their digital payment systems and how they integrate into retail and hospitality will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your project management skills, especially in relation to software implementation. Be ready to discuss your past experiences managing projects and how you overcame challenges, as this is crucial for the role.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities through real-life examples. Think of specific instances where you successfully resolved technical issues or improved processes, as this will showcase your fit for the role.
We think you need these skills to ace Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in software implementation and consultancy. Emphasise your project management skills and any specific tools you've used, such as Microsoft Office Suite and CRM tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer success. Mention specific examples of how you've solved technical challenges or improved customer satisfaction in previous roles.
Highlight Technical Skills: Clearly outline your proficiency in SQL, SSRS, and any other relevant technical skills. This will demonstrate your capability to handle the technical aspects of the role effectively.
Showcase Communication Skills: Since excellent written and verbal communication skills are essential for this role, consider including examples of how you've successfully communicated with clients or team members in past projects.
How to prepare for a job interview at Spectrum IT Recruitment
✨Showcase Your Technical Expertise
As a Technical Consultant, it's crucial to demonstrate your knowledge in software implementation and consultancy. Be prepared to discuss specific projects you've worked on, the technologies you used, and how you overcame challenges during the implementation process.
✨Highlight Project Management Skills
Since the role involves managing project scopes and overseeing implementations, be ready to share examples of your project management experience. Discuss how you estimated effort, managed timelines, and ensured successful delivery while maintaining customer satisfaction.
✨Communicate Clearly and Effectively
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly, both verbally and in writing. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand.
✨Demonstrate Problem-Solving Abilities
The ability to troubleshoot technical challenges is key for a Technical Consultant. Prepare to discuss specific instances where you identified problems, developed solutions, and implemented them successfully. This will showcase your analytical thinking and self-motivated approach.
