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- Tasks: Support internal users with 1st & 2nd line IT issues in a dynamic environment.
- Company: A growing tech company with a vibrant culture and exciting transformation ahead.
- Benefits: Starting salary up to £33,000, training opportunities, and hybrid work model.
- Why this job: Join a fast-paced team and grow your skills while making a real impact.
- Qualifications: Experience in IT support, knowledge of Active Directory, Windows Server, and Office 365.
- Other info: Great career progression opportunities in a supportive and innovative workplace.
The predicted salary is between 26400 - 39600 £ per year.
IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. This would be an excellent opportunity for an experienced 1st line engineer looking to step up to 2nd line or an established 2nd line support engineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment.
The company are going through a period of growth and transformation which is expected to continue into 2026 and this role would offer plenty of training and progression opportunities. The position offers scope for progression, training opportunities, an excellent company culture and a starting salary up to 33,000 based on experience.
Skills:
- Active Directory
- Windows Server
- Windows 11
- Office 365 support
- Nice to have: Exposure to network support
- Azure knowledge (commercial or through online courses)
The company are working to a hybrid approach so you will be in the office twice a week and from home the rest. If you are looking to be part of a fast-moving, interesting business, at a time of growth then please apply to this advert or email your CV direct.
All candidates applying must be eligible to work in the UK without restrictions and able to commute to the Winchester area twice a week.
Support Analyst employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend meetups or webinars, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to IT support. We recommend setting up mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! If you’ve got experience with Active Directory, Windows Server, or Office 365, make sure to highlight these during interviews. We want to see how you can bring value to the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 1st and 2nd line support. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Active Directory, Windows Server, and Office 365!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our growth. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT issues in the past. We love seeing candidates who can think on their feet and provide solutions, especially in a dynamic environment like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Windows Server, and Office 365. Be ready to discuss how you've used these tools in past roles, as well as any troubleshooting techniques you've mastered.
✨Show Your Problem-Solving Skills
Prepare to share specific examples of how you've resolved IT issues in the past. Think about challenging situations you've faced and how you approached them. This will demonstrate your ability to handle the dynamic environment they’re looking for.
✨Emphasise Your Growth Mindset
Since the company is going through growth and transformation, express your eagerness to learn and take on new responsibilities. Highlight any training or courses you've completed, especially related to Azure or network support, to show you're proactive about your development.
✨Get Comfortable with Hybrid Work
As the role involves a hybrid working model, be prepared to discuss how you manage your time and productivity when working from home. Share any strategies you use to stay connected with your team and ensure effective communication.
