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- Tasks: Provide support for ERP software and SQL databases while helping customers solve their issues.
- Company: Join a dynamic technology recruitment agency in Southampton.
- Benefits: Comprehensive training, career advancement opportunities, and a supportive work environment.
- Why this job: Make a real difference by helping customers and advancing your tech skills.
- Qualifications: Experience in software support and strong SQL knowledge required.
- Other info: Office-based role with potential to grow into consultancy or other areas.
The predicted salary is between 30000 - 42000 £ per year.
A technology recruitment agency is seeking an IT/Software Support Engineer in Southampton. This position focuses on providing support for ERP software and SQL databases, while offering comprehensive training.
Ideal candidates will have experience in software support, strong SQL knowledge, and an ability to communicate effectively with customers.
The role is office-based, with opportunities for career advancement into consultancy or other areas within the field.
ERP Software Support Engineer | SQL & Customer Impact in Southampton employer: Spectrum IT Recruitment
Contact Detail:
Spectrum IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Software Support Engineer | SQL & Customer Impact in Southampton
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent projects. This will help us tailor our conversations and show genuine interest during interviews.
✨Tip Number 2
Practice your SQL skills! Brush up on your knowledge and be ready to tackle any technical questions. We want to demonstrate our expertise and confidence in ERP software support.
✨Tip Number 3
Prepare for customer scenarios! Think about how we would handle different customer issues and practice articulating our thought process. Strong communication is key in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace ERP Software Support Engineer | SQL & Customer Impact in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in software support and SQL knowledge. We want to see how your skills match the job description, so don’t be shy about showcasing relevant projects or roles you've had!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ERP software and how you can make a positive impact on our customers. Keep it friendly and professional – we love a good story!
Show Off Your Communication Skills: Since this role involves customer interaction, it’s important to demonstrate your communication skills in your application. Whether it’s through your CV or cover letter, let us know how you’ve effectively communicated with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any updates from us. Plus, it’s super easy!
How to prepare for a job interview at Spectrum IT Recruitment
✨Know Your SQL Inside Out
Make sure you brush up on your SQL skills before the interview. Be prepared to answer technical questions and possibly solve problems on the spot. Practising common SQL queries and understanding how they apply to ERP systems will give you a solid edge.
✨Showcase Your Customer Support Skills
Since this role involves communicating with customers, think of examples where you've successfully resolved issues or provided excellent support. Highlight your ability to listen, empathise, and communicate clearly, as these are key traits for success in this position.
✨Research the Company and Its Products
Take some time to understand the company’s ERP software and its features. Knowing how their products work and the challenges customers face will help you tailor your answers and show genuine interest in the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the training process, and potential career paths within the company. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
